Iman Shahkaram

Information Technology Specialist at Interlaced.io
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Contact Information
us****@****om
(386) 825-5501
Location
Escondido, California, United States, US

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Credentials

  • Cloud computing and networking for Amazon web service certificate
    Pierce College
    Jun, 2022
    - Nov, 2024
  • Cloud computing fundamentals for Amazon web service certificate
    Pierce College
    Jun, 2022
    - Nov, 2024
  • Cybersecurity certificate
    Pierce College
    Jun, 2022
    - Nov, 2024
  • Networking technology certificate
    Pierce College
    Jun, 2022
    - Nov, 2024
  • Routing technology / protocol certificate
    Pierce College
    Jun, 2022
    - Nov, 2024
  • AWS Academy Graduate - AWS Academy Cloud Foundations
    Amazon Web Services (AWS)
    Mar, 2021
    - Nov, 2024
  • CCNA
    Cisco
    Apr, 2021
    - Nov, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Apr, 2021
    - Nov, 2024

Experience

  • Interlaced.io
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Information Technology Specialist
      • Apr 2023 - Present

  • Cox Communications
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Information Technology System Administrator
      • Jul 2022 - Apr 2023

  • N.P. Corporation
    • Los Angeles, California, United States
    • IT Support Specialist
      • Jan 2017 - Feb 2023

      • Responsible individual for office equipment, such as fax machines, copiers, or phone systems. • Provided troubleshooting, installed software, and configure computer systems and networks. ● Providing on-site and remote users with technical support, including troubleshooting assistance and problem resolution for Servers and PCs (laptops and desktops), Apple devices, printers and other peripherals, PC and server applications, databases, mobile devices, and remote access ● Responsible individual for office equipment, such as Multifunction Devices and phone systems ● Providing support for various Software as a Service (SaaS) solutions, AWS cloud services, Microsoft Azure, Microsoft Office 365, Slack and Nextiva ● Configuring and Managing Cisco Meraki Devices. (Meraki MX85, Meraki MS225-24P, Access Points) ● Experience working with Security platforms such as Bitdefender and Webroot ● Manage user’s identity, roles, access, and authentication in Azure and Office365 ● Managing and Supporting Microsoft SharePoint, OneDrive, Teams, and Outlook ● Creating and Implementing Device Compliance Policies in Office 365 ● Creating and Implementing Advanced Threat Protection (ATP) Policies in Office 365 ● Creating and Implementing Data Loss Protection (DTP) Policies in Office 365 ● Implementing Mobil Device Management (MDM) in Office 365 and Cisco Meraki Environment Show less

  • Nedapardaz Informatic
    • Iran
    • Information Technology & Services
    • 1 - 100 Employee
    • Computer Repair Technician
      • Sep 2010 - Sep 2015

      • Installation, configuration and maintenance of desktop and laptop PCs and peripherals. • Install, configure and upgrade PC software and operating systems. • Clean and repair computer hardware, such as keyboards and printers. • Installation, configuration and maintenance of desktop and laptop PCs and peripherals. • Install, configure and upgrade PC software and operating systems. • Clean and repair computer hardware, such as keyboards and printers.

Education

  • American Public University
    Master's degree, Information Technology
    2023 - 2026
  • Western Governors University
    Bachelor's degree, Information Technology
    2022 - 2024
  • Pierce College
    AA, Computer Systems Networking and Telecommunications
    2019 - 2022

Community

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