Iman Saieed

Operations Manager at Espresso Perfetto Egypt
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Contact Information
us****@****om
(386) 825-5501
Location
Egypt, EG

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Credentials

  • Logistics and supply Chain
    Kingstone Aviation Academy UK
    Aug, 2020
    - Nov, 2024
  • A+ (Hardware & Operating system) from CompTIA A+ Certified professional
    CompTIA
  • Access (Microsoft Office Specialist).
    Microsoft
  • IT Training Program Super user project (Hardware & Operating system) Certified of Communication and Information Technology in cooperation with IBM
    IBM
  • Linux System Administration from IBM
    IBM
  • Windows – Microsoft office – Internet from American University in Cairo (AUC).
    American University in Cairo

Experience

    • Egypt
    • Food and Beverage Services
    • 1 - 100 Employee
    • Operations Manager
      • May 2019 - Present

      Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping. Responsible for providing all materials necessary for procedural operations in quantities proportional to the size and work nature of each department, and to monitor/support the consumer and his execution according to the established system. Responsible for providing materials, tools, equipment and service locations for clients after having them studied and presented by the Food Development Officer and branch managers. Responsible for following up and accomplishing all transaction in ERP system (Stores, Purchases, sales, Accounts, Monthly inventory (ODOO) Preparing the required weekly, monthly, and annual reports to help other departments to take timely & appropriate decisions. Responsible for solving any customer-specific problems when they are not solved by the branch management. Responsible for cost control, food quality, customer satisfaction, speed of service and work to profit optimization. Studying local competitors and their operations in order to make comparisons, and present them to direct management. Follow-up ERP system interface in branches & record documents in branches Responsible for follow-up both external purchase & internal purchases in terms of quality, best price, best payment system. Responsible for products importing (coffee - machines – grinders - etc) from the beginning of the order to the arrival of the shipment to the stores Follow-up of the actual monthly inventory & comparing it to the inventory in ERP system, follow-up on the recipe, and compare with the actual Show less

    • Egypt
    • Import & Export
    • 1 - 100 Employee
    • Operation Logistics Manager
      • Jan 2017 - May 2019

      Starting from the work of the shipping Declaration request and following it to the arrival of containers to the customer. Follow up Order with sales department , Operation and manufacturing department Dealing with all forwarder and line companies in a way collected and Prepaid Dealing with Clearance and Trucking company for all tasks. Compare prices in all specialties ( Sea Freight , THC , Clearance , Trucking , Courier ) take the best price and best service. Work and follow up the shipment papers and send them to the customer Make weekly and monthly shipping reports. Knowledge, processing and follow up of export support files, exhibitions Follow up and take out, import shipments Of spare parts or production supplies Show less

    • Kuwait
    • Holding Companies
    • 1 - 100 Employee
    • Export & Logistics Manager
      • Jan 2016 - Dec 2016

      Export Manager for Clients The Gulf region, USA, Canada, North Africa. - Attend exhibitors or visitors, coordinate and follow-up, exhibitions external ( SIAL , Anuga , Gulf food , fruit logistica ) Create policies or procedures for logistics activities. Implement specific customer requirements, such as internal reporting or customized transportation metrics. Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues. Participate in carrier management processes, such as selection, qualification, or performance evaluation. Monitor product import or export processes to ensure compliance with regulatory or legal requirements. Monitor logistics operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives. Negotiate transportation rates or services. Plan or implement improvements to internal or external logistics systems or processes. Collaborate with other departments to integrate logistics with business systems or processes, such as customer service, order management and Finance Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers. Direct inbound or outbound logistics operations, such as transportation or safety performance, or logistics quality management. Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies. Dealing with all shipping companies, customs, and transportation of all the processes required. Follow-up of the container from the client's request, delivered to the customer in the sending country to it, and release it Show less

    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Business to Business Manager.
      • Feb 2014 - May 2016

      Sales Manager for Key account, retail and HORECA. - Marketing Management for the company's products. - Export Manager for Clients The Gulf region and North Africa. - Attend exhibitors or visitors, coordinate and follow-up, exhibitions external and internal (Hace , Food Africa ,SIAL , Anuga , Gulf food , fruit logistica ) - Follow-up logistic for all containers to export, and coordinate to the shipping company And customs in Egypt & country of the client. - Follow all orders and deliveries and the movement of cars for all customers inside and Outside Cairo Show less

    • France
    • Retail
    • Director of Sales and Marketing
      • Jun 2012 - Jan 2014

      Sales Manager for Key account, retail and HORECA. - Marketing Management for the company's products. - Assist and follow up in the preparation of exhibitions(HACE, Franchise) , opening Coffee shops (Cerutti Coffee). -Request and follow-up external purchases. -Attention and follow-up purchases of Interior opening Coffee shops Sales Manager for Key account, retail and HORECA. - Marketing Management for the company's products. - Assist and follow up in the preparation of exhibitions(HACE, Franchise) , opening Coffee shops (Cerutti Coffee). -Request and follow-up external purchases. -Attention and follow-up purchases of Interior opening Coffee shops

    • Egypt
    • Food & Beverages
    • 1 - 100 Employee
    • Admin Sales Coordinator & Data Analyst
      • Sep 2009 - Jun 2012

      Team Leader and Supervisor for merchandiser staff. Sales coordinators and Data Analyst Team Leader and Supervisor for merchandiser staff. Sales coordinators and Data Analyst

    • Egypt
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Information Technology & Stock Control
      • Dec 2006 - Aug 2009

      Computer engineer & Network Administrator. - Administrator for El Motamem & Brains program - Stock Control & Purchasing. Hardware and software and network supporting. Stock Control and Follow-up of Production. Entering the sales data on the computer. Issuing reports to track the daily sales. Issuing the stock taking reports. Tracking the stock levels. Request and follow-up external and Interior purchases. Computer engineer & Network Administrator. - Administrator for El Motamem & Brains program - Stock Control & Purchasing. Hardware and software and network supporting. Stock Control and Follow-up of Production. Entering the sales data on the computer. Issuing reports to track the daily sales. Issuing the stock taking reports. Tracking the stock levels. Request and follow-up external and Interior purchases.

    • Pharmaceutical Manufacturing
    • 300 - 400 Employee
    • Technical support.
      • Mar 2006 - Nov 2006

      Computer engineer & Instructor. - Management for E-pharmacy Managing pharmacies in a network which use a B2B software which they can make Orders throw the internet. Manage a several branches which they use same database and they can manage the Stock on the main office by replicate the database. Supporting and training for pharmacist so the can use managing software's Computer engineer & Instructor. - Management for E-pharmacy Managing pharmacies in a network which use a B2B software which they can make Orders throw the internet. Manage a several branches which they use same database and they can manage the Stock on the main office by replicate the database. Supporting and training for pharmacist so the can use managing software's

    • Germany
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Information Technology
      • Feb 2004 - Feb 2006

      : Computer engineer & Network Administrator. - Maintaining the Local Area and Data networks. - Providing technical support and troubleshooting services including hardware, software and network related issues. - Setting up new machines and servers and connecting them to the network. Create data base by access, prepare computer hardware and software, and solve network problems, Windows 2003 installation, configuration, domain configuration, and security settings, Microsoft active directory installation and configuration, Installing and configuring software load balancing, Installing and configuring wireless, technical support from MacAfee and Symantec. Show less

Education

  • Future Academy
    Bachelor’s Degree, Information Systems
    1999 - 2003
  • Manara School
    High School
    1986 - 1998

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