Experience

Ridgewall Group, formerly trading as QDOS-sbl

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• M365/Azure Consultant

  • Oct 2021 - Present



OfficeTechHub

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Infrastructure Consultant/Architect

  • Aug 2015 - Oct 2021

  One of my key responsibilities is to drive major projects/initiatives from conception to completion by spearheading cross-functional teams (project, helpdesk, and customer relationship management). I am instrumental in meeting ever-changing business needs by suggesting robust technologies to customers. I serve as an escalation point for all support issues. Following are highlights of the key achievements that I attained:► Ensured cost-effective and timely execution of projects through strategic planning, resource management, and team leadership. ► Administered entire infrastructure hosted in Azure datacentre environments and on-premises containing Hyper-V technologies, hybrid Azure and 365 hosted in cloud.



Greene & Co. Estate Agents

• United Kingdom
• Real Estate
• 1 - 100 Employee

• IT Manager

  • Apr 2014 - Aug 2015

  As an IT Manager, I implemented industry best practices to manage the overall IT infrastructure of the entire division. My major accomplishment was to steer/streamline IT operations across 6-7 sites spread across London. I established a strong relationship with internal and external stakeholders to ensure smooth flow of cohesive operations. In addition to this, I enhanced the company's technical operations by architecting, maintaining, and deploying new technology solutions. Selected accomplishments include:► Improved infrastructure and drove business process improvement by executing IT initiatives.► Hired staff members and implemented effective IT practices to optimise miss-managed IT function.► Ensured cost-effective procurement of technical equipment by building productive vendor relationship.



CSP I.T

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Senior Technical Engineer

  • Aug 2011 - Apr 2014

  In this role, I managed technical operations across the company by heading engineering functions in the absence of Technical Director. I led end-to-end implementation of key projects by executing robust plans and managing skilled team. I fulfilled business needs of multiple clients by providing effective on-site consultancy.Key achievements for this role:► Moved 3K+ mailboxes from Exchange 2003 server to Exchange 2016 (CAS and DAG) group for developing a failover to another datacentre.► Contributed to the migration of customers into the data centre (cloud) and led on-premise server transitions in liaison with the cloud team.► Deployed client access and database servers and developed a server failover for backup purposes.► Highly proactive in managing multiple functions at the same time.



TipTop IT

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Network Technical Support and Consultancy

  • Jun 2009 - Aug 2011

  During this role, I maintained IT infrastructures across customer sites by utilising strong technical acumen.Key achievements for this role:► Spent half of the time visiting client sites and recommending new technologies to improve overall business productivity.► Stayed current with ongoing industry trends to suggest robust solutions that drove significant change across client organisations. During this role, I maintained IT infrastructures across customer sites by utilising strong technical acumen.Key achievements for this role:► Spent half of the time visiting client sites and recommending new technologies to improve overall business productivity.► Stayed current with ongoing industry trends to suggest robust solutions that drove significant change across client organisations.



Cheeky Munkey Ltd

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• 2nd/3rd Line Support Engineer

  • Apr 2007 - Oct 2008

  As a 2nd/3rd Line Support Specialist, I successfully implemented small-to large-scale client installations in liaison with top management. Moreover, I delivered 2nd/3rd line support to meet technology requirement of medium and large-sized businesses. Key achievements for this role:► Facilitated with the execution of projects and large deployments for new clients. ► Maintained available and secure infrastructures for multiple businesses to provide quality services to the large customer bases.



Aventi Holdings Plc

• Head of IT

  • Jun 2003 - Mar 2007

  I administered large IT infrastructure distributed across multiple locations by leading a highly skilled team. Furthermore, I oversaw development and deployment of emerging technology solutions to enhance overall efficiency. Key achievements for this role:► Implanted a warehouse scanning and stock systems in close collaboration with Operations and Warehouse managers. I administered large IT infrastructure distributed across multiple locations by leading a highly skilled team. Furthermore, I oversaw development and deployment of emerging technology solutions to enhance overall efficiency. Key achievements for this role:► Implanted a warehouse scanning and stock systems in close collaboration with Operations and Warehouse managers.