Iman Akhdim

Guest relations at Hôtel Westminster
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Contact Information
us****@****om
(386) 825-5501
Location
Paris, Île-de-France, France, FR

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Credentials

  • Spa A Comprehensive Introduction
    AHLEI - American Hotel & Lodging Educational Institute
    Mar, 2021
    - Sep, 2024
  • Hotel Industry Analytics
    AHLEI - American Hotel & Lodging Educational Institute
    Jun, 2020
    - Sep, 2024

Experience

  • Hôtel Westminster
    • France
    • Hospitality
    • 1 - 100 Employee
    • Guest relations
      • May 2023 - Present
  • INNSIDE by Meliá
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Gouvernante générale junior
      • Aug 2021 - Dec 2021

      - Contrôle quotidien des chambres, de l’hôtel et suivi de la qualité de service - Coordonne la gestion des chambres avec le service de Réception et la société de sous-traitance - Organise les inventaires (linge, uniformes, produits et matériels...) - Gestion de l’économat ainsi que des commandes pour le département - Suivi du partenaire en charge du service pressing de l’hôtel - Gestion et suivi de la facturation de la société de sous-traitance de l’hôtel - Gestion des objets oubliés - Assure la personnalisation des séjours VIP ainsi que des demandes spéciales Show less

  • Marriott Hotels W Paris Opera 5*
    • Food And Beverage Assistant
      • Oct 2019 - Dec 2019

    • Food And Beverage Intern
      • Apr 2019 - Oct 2019

      - Restaurant- Room service- Banquet- Bar

  • FRS IBERIA / MAROC
    • Retail Sales / guest relation
      • Jun 2016 - Sep 2018

      - Processing all cash/credit card payments of Duty Free Shop - Stock control and management - Meeting sales goals, running the sales area, answering queries from customers - Assisting VIP - Handling complaints - Store management, etc. - Processing all cash/credit card payments of Duty Free Shop - Stock control and management - Meeting sales goals, running the sales area, answering queries from customers - Assisting VIP - Handling complaints - Store management, etc.

  • Turkish Airlines
    • Türkiye
    • Airlines and Aviation
    • 700 & Above Employee
    • Hôtesse de l’air
      • 2018 - 2018

Education

  • AIM - Académie Internationale de Management
    Master of Business Administration - MBA, Hospitality Administration/Management
    2020 - 2021
  • AIM - Académie Internationale de Management
    Bachelor's degree, Hospitality Administration/Management
    2018 - 2020
  • CFPNC MAROC
    Airline/Commercial/Professional Pilot and Flight Crew
    2014 - 2016
  • Abdelmalek Essaadi University-,faculty of Economic and Social Juridical Sciences
    Economics
    2012 - 2014

Community

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