Iman Akbar

Technical support & product development at NGK BUSI INDONESIA, PT
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Contact Information
us****@****om
(386) 825-5501
Location
West Java, Indonesia, ID
Languages
  • English Limited working proficiency
  • Bahasa Professional working proficiency

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Credentials

  • Leadership Development Program
    Kubik Leadership
    Sep, 2016
    - Oct, 2024

Experience

  • NGK BUSI INDONESIA, PT
    • Indonesia
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Technical support & product development
      • May 2022 - Present

      - Support product technical issue - Handling product database - Conduct analysis for product development - Engage speedshop and support premium product - Support product technical issue - Handling product database - Conduct analysis for product development - Engage speedshop and support premium product

  • Shopee
    • Singapore
    • Technology, Information and Internet
    • 700 & Above Employee
    • Customer Analyst
      • Mar 2021 - Aug 2021

      Handling complain & question from customer Handling complain & question from customer

  • PT. Multistrada Arah Sarana, Tbk
    • Indonesia
    • Automotive
    • 500 - 600 Employee
    • Brand Management Specialist
      • Dec 2018 - Aug 2019

      Analyze motorcycle & tire market trend to determine market needs & potency, Analyze & mapping competitors, Analyze product life cycle, Analyze market price, Analyze Trend, Sales & Production Capacity for develop new product.

    • Customer Service Technical Support
      • Dec 2017 - Nov 2018

      Develop CRM (Customer Relationship Management) system, Handling and Solving of question and complain / claim from customer, Proposed new customer to Sales Department, Survey Customer Satisfaction Index

    • Management Trainee
      • Mar 2016 - Nov 2017

      The Management Trainee program is designed for company future leader with training in all over department business process such as Tire production process, Industrial engineering knowledge, Continuous improvement, Market Knowledge and Supply Chain Distribution.

  • Personal Company
    • Bandung, West Java
    • Internship
      • Sep 2015 - Dec 2015

      Develop Electric Boat for Transportation Develop Electric Boat for Transportation

  • Electric Vehicles
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Deputy Head
      • Jun 2012 - Dec 2014

      Develop Electric Car to Compete in Indonesia Electric Vehicle Competition Develop Electric Car to Compete in Indonesia Electric Vehicle Competition

Education

  • Universitas Pasundan Bandung
    Bachelor's degree, Mechanical Engineering
    2010 - 2015

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