Experience

Credit Bureau of Canada Collections

• Canada
• Financial Services
• 1 - 100 Employee

• Collection Officer

  • Feb 2012 - Present

  Mississauga, Ontario, Canada Contact customers via phone to request payments and negotiate appropriate payment terms and to send correspondence to collection customers Professional in grouping metrology. MS Office, CART, CASPER, OLBB/OLMS Performance Tracker with CACS, Sales Platform Conduct collection calls for all past due accounts Able to work under multi-task in a fast-paced environment with minimal supervision and a high level of customer interface. Record information when necessary document accurate… Show more Contact customers via phone to request payments and negotiate appropriate payment terms and to send correspondence to collection customers Professional in grouping metrology. MS Office, CART, CASPER, OLBB/OLMS Performance Tracker with CACS, Sales Platform Conduct collection calls for all past due accounts Able to work under multi-task in a fast-paced environment with minimal supervision and a high level of customer interface. Record information when necessary document accurate activity details in the collection system to reflect the action taken and to update. Proficient in use of computer applications such as Microsoft Word, Excel and Class (Single Point Noble) and SAP Software Solutions Achieve individual collection targets to meet department and company goals

• COLLECTION OFFICER

  • Feb 2012 - Feb 2020

  MISSISSAUGA ONTARIO



Bell

• Canada
• Telecommunications
• 700 & Above Employee

• Bell Canada

  • Sep 2002 - Nov 2012

  Mississauga On Promote robust solution to clients by building rapport and relationships, identify opportunities and prospects through self managed cold calls sessions to organizations of utmost value. Provide personalized attention to key decision makers. Determine business needs by instilling thought provoking questions to uncover prospects needs. Devise strategy and cater sales solutions to increase prospects efficiencies as well as building distinction to demonstrate why we are the industry leader in… Show more Promote robust solution to clients by building rapport and relationships, identify opportunities and prospects through self managed cold calls sessions to organizations of utmost value. Provide personalized attention to key decision makers. Determine business needs by instilling thought provoking questions to uncover prospects needs. Devise strategy and cater sales solutions to increase prospects efficiencies as well as building distinction to demonstrate why we are the industry leader in wireless solutions. Long term planning of sales strategies to ensure success in building new business and to consistently deliver on key rateable metrics. Address client needs and resolve key issues to ensure maximum client retention.

• Bell

  • Sep 2002 - Nov 2010

  Mississauga Ontario Sales & Marketing associate



Marusa - Motorola Toronto

• Sales & Marketing Associate

  • 2000 - 2002

  Toronto, Canada Area • Worked as a successful sales and marketing associate • Provided proven customer service and sales experience • Achieved monthly sales targets • Identified and resolved customer concerns in a courteous and timely manner • Exceptional organizational skills with the ability to co-ordinate and execute multiple projects according to specific direction and within time frames