Experience

Harri

• United States
• Software Development
• 400 - 500 Employee

• • Apr 2022 - Present

• • Apr 2019 - May 2022



ITG Software, Inc.

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Websphere Administrator

  • Nov 2016 - Mar 2019

  worked with VF as a WebSphere commerce administrator for more than 2 years, was responsible to support day-to-day of several different IBM Websphere commerce stores, catalogs and ESP for 9 brands in USA and 4 brands in Europe TheNorthFace, Timberland, Vans, Lee, Wrangler, Jansport, Reef etc .. - ensuring availability and uptime of all WebSphere Commerce sites for 9 brands in the USA and 4 brands in Europe - Handling and troubleshooting all data related issues for WCS database and it's tables, also to investigate and troubleshooting front-end data issues comparing with WCS database - attending conference calls with business users with outstanding communication skills and assisting clients remotely via live meetings and e-mail communication - Orders flow troubleshooting and fixing - Validating/troubleshooting the changes from staging to production/live site - working with the development team to implement solutions and testing to ensure functionality by suggesting ideas or giving analysis about the issues - participating in a rotating on-call schedule (24/7) - working with a support ticketing system - Create UNIX shell script to automating new business reports and create new tools for troubleshooting system jobs and performance monitoring Show less