Chief Executive Officer

• Oct 2022 - Present

Head Of Corporate Sales, Broker

• Aug 2020 - Dec 2022

CEO

• Apr 2018 - Oct 2019

Providing mobility solutions - full service leasing, fleet management and car rent services to all fleet sizes: large corporates, SMEs, professionals and private individuals. Selected Accomplishments: • ISO 9001:2015 Full service rent and leasing • Developed car B2B and sales platform Providing mobility solutions - full service leasing, fleet management and car rent services to all fleet sizes: large corporates, SMEs, professionals and private individuals. Selected Accomplishments: • ISO 9001:2015 Full service rent and leasing • Developed car B2B and sales platform

Head of Sales Management

• Oct 2017 - Feb 2018

Customer Developing, implementing sales strategy and KPI’s for S and Mass segment (turnover 6M EUR) customers. Close cooperation with Baltic product development. Business process review, improvement with focus on efficiency. Campaign planning and execution. Customer experience management. Decision maker for corporate customer financing projects. Cooperation with state and other organizations (Altum, Rural Support service) Selected Accomplishments: • Developed and aligned in Baltic level Service and Customer Retention model for S and Mass segment (turnover till 6M EUR) corporate customers • Developed fast credit decision making principles, tools, credit memo template • Two banks customer remote onboarding process alignment. Existing process improvements • Developed Loyalty status granting process for customers Show less

Member of workstream merging S and Mass segment (turnover 6M EUR)

• Jan 2017 - Oct 2017

Developed processes and trainings for merging DNB and Nordea banks in Latvia

Head of Small and Medium enterprises

• Mar 2016 - Oct 2017

Strategic S and Mass segment (turnover 3M EUR) development trough distance and digital channels to bring organization profitable growth. Setting KPI’s, monitoring, analyzing segment sales data, portfolio management. Planning and executing of sales campaignsDecision making in SME financing till 500T EUR, in regions till 2M EUR. Responsibility for non-life insurance for legal entities in DNB. External media communicationReporting: to Board memberDirect subordinates 23 employees – corporate project managers and assistants in Latvia Selected Accomplishments:• Developed new, more efficient Customer servicing structure, team that supports and delivers profitable growth in SME +20%• Transferred 12 000 customers to developed remote service processes • Developed Skype Service room - remote customer servicing project • Introduced, implemented non-life insurance sales for SME, including crop insurance and new insurance product for Energy efficiency projects Employee engagement index 84% Leader communication index 86% Change and innovation index 87% Show less

Branch Manager

• Jul 2013 - Mar 2016

Management of Retail /SME financing and daily bankingMaintenance of Non-life and Life insurance sale processSetting sales targets –KPI, monitoring, analysing branch sales dataRecruitment function;Annual result evaluation;Product sales campaign organizing in branch;

Head of Corporate, Brokers and VIP

• Jun 2010 - Feb 2013

Strategic management of direct corporate customers and brokers according to segmentation, service and employee role principles. Planning, budgeting of 42% from BALTA premium portfolio. Campaign planning and execution. Provide customer and partner segmentation, loyalty events. Provide policy quotations for intermediaries (brokers) according SLA’s. Relationship and deal management with largest customers and partners Reporting to CEO Direct subordinates 3 head of units, in-direct 35 Selected Accomplishments: • Premium volumes growth +5% • Developed Broker Service Model ”Broker promise” - broker segmentation, incentives, SLA`s of quoiting time • Automatized and centralized simplest product decision making Show less

Head of Business Customer Department

• Mar 2008 - Apr 2010

Sales Director at Business Customer Department

• Aug 2005 - Mar 2008