Ilya Ryzhkov

Network Engineer at Silky Coders
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Contact Information
Location
Gdansk Metropolitan Area, PL
Languages
  • Polish Full professional proficiency
  • Russian Native or bilingual proficiency
  • English Limited working proficiency

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Experience

    • Poland
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Network Engineer
      • Oct 2022 - Present

    • Network Administrator
      • Feb 2022 - Sep 2022

    • IT Specialist
      • Apr 2021 - Jan 2022

    • 1 - 100 Employee
    • IT Specialist
      • Aug 2019 - Mar 2021
    • IT Support Specialist
      • Mar 2017 - Jan 2019

      Remote technical support users of the webinars online transmission service. Consulting according to basic functional and public API. Resolving technical problems, analysing of incidents and escalating to the R&D department. Writing articles for the knowledge base. Receiving phone-calls, chats and emails. Remote technical support users of the webinars online transmission service. Consulting according to basic functional and public API. Resolving technical problems, analysing of incidents and escalating to the R&D department. Writing articles for the knowledge base. Receiving phone-calls, chats and emails.

    • Telecommunications
    • 700 & Above Employee
    • Network Support Specialist
      • May 2012 - Dec 2013

      Comprehensive analysis of the existing telecommunications line at L1, L2, L3 OSI layers. Troubleshooting of network switches and routers. Daily visits to private and corporate clients. Comprehensive analysis of the existing telecommunications line at L1, L2, L3 OSI layers. Troubleshooting of network switches and routers. Daily visits to private and corporate clients.

Education

  • Polish-Japanese Academy of Information Technology
    Bachelor's degree
    2019 - 2023

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