Experience

Soglassye

• Insurance
• 100 - 200 Employee

• Chief Specialist, for branches of the IT department

  • May 2013 - Present

  - Conducting interviews ; - Sending and delivery control equipment in subsidiaries ; - Conduct and tenders for the supply of equipment; - Writing technical documentation and instructions; - Coordination and processing invoices for the supply of equipment to the branches of the Company; - Collection and processing of technical information from the Company's subsidiaries ; - Control over the execution of official duties and additional instructions in the branches of the company; - Participation in the centralized corporate network ; Show less



Zurich Insurance

• Switzerland
• Insurance
• 700 & Above Employee

• Head of Technical Support

  • Nov 2011 - May 2013

  - Conducting interviews ; - Preparation and analysis of data for the higher -level executives ; - Writing instructions; - Sending and delivery control equipment in subsidiaries ; - Experience in the development of TK ; Achievements: - Reducing the number of calls in a company with 500 10-20 ; - Complete replacement of workstations (about 700 units ) and the transition to Windows 7; - Complete transition of the organization to IP-telephony ; - Conducting interviews ; - Preparation and analysis of data for the higher -level executives ; - Writing instructions; - Sending and delivery control equipment in subsidiaries ; - Experience in the development of TK ; Achievements: - Reducing the number of calls in a company with 500 10-20 ; - Complete replacement of workstations (about 700 units ) and the transition to Windows 7; - Complete transition of the organization to IP-telephony ;



IBS Group

• Russian Federation
• IT Services and IT Consulting
• 100 - 200 Employee

• Engineer

  • Feb 2007 - Nov 2011

  Worked in outsourcing in the following organizations: -------------------------------------------- February 2007 - September 2007 8 months GE Money Bank / DeltaBank Technical support specialist - Service MFPs, printers, fax (minor repairs); - Maintenance of user accounts in Active Directory; - Issuance of access to the file server of the company; - Administrative and technical support software written specifically for the company; - Work with the enterprise software; -------------------------------------------- September 2007 - October 2008 1 year 2 months Medialogia Technical support specialist - Service MFPs, printers, fax (minor repairs); - Maintenance of user accounts in Active Directory; - Issuance of access to the file server of the company; - Work with the enterprise software; - Monitoring of the server park company, the elimination of small issues with the server; - Switching analog telephony in the company; - Installation and configuration of workstations, work with images; October 2008 - August 2009 11 months Gazprom mezhregiongaz engineer - Monitoring of the server park company, the elimination of small issues with the server; -------------------------------------------- August 2009 - October 2010 1 year 3 months OBI Consumer goods (non-food) Technical support specialist - Service MFPs, printers, fax (minor repairs); - Maintenance of user accounts in Active Directory; - Issuance of access to the file server of the company; - Work with the enterprise software; - Monitoring of the server park company, the elimination of small issues with the server; - Switching analog telephony in the company; - Installation and configuration of workstations and laptops to work with images; - Setting up of cash-handling equipment; - Inventory of the central office and remote offices; Show less