Experience

Lalafo - AI powered C2C marketplace

• Estonia
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Business Development Manager

  • Oct 2021 - Present

  -Daily monitoring of key micro-market metrics -Daily monitoring of metrics in the context of user id, identification of anomalies by TOPs, search / formation of the best cases for teaching clients to successfully do business on lalafo -Account management with the aim of custdev top X clients-Initiation, coordination and implementation of promotional initiatives aimed at the growth of MR (newsletters, cashback, discounts, etc.) -Control of the adequacy of pricing for lalafo products in relation to the GMV of the market, initiating, agreeing on changes in prices for products -Setting tasks in CRM system for CSM (customer success managers)/support to contact clients with specific tasks -Development of the catalog (elaboration of requests, data, prompts according to the approved flow) -Analysis of key competitors -Communicating insights to the market/product team- Plan and implement long-term development strategies for product categories- Work with customers and merchandisers and find new ways of expanding product categories Show less

• Manager of Sales

  • Jun 2021 - Oct 2021

  -Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.-Meeting planned sales goals.-Setting individual sales targets with the sales team.-Tracking sales goals and reporting results as necessary.-Overseeing the activities and performance of the sales team.-Coordinating with marketing on lead generation.-The ongoing training of your salespeople.-Developing your sales team through motivation, counseling, and product knowledge education.-Promoting the organization and products.-Understand our ideal customers and how they relate to our products. Show less



Azərbaycan Texniki Universiteti

• Баку, Азербайджан

• Senior Laboratory Technician

  • Sep 2017 - Jul 2019

  - Ensuring that a safe, effective and efficient laboratory technical service is provided for use by students and teaching staff. - Providing technical advice and assistance in the classroom to support students and to assist teaching staff with the provision of learning activities. - Co-ordinating the use and development of practical resources and facilities within the science department. - The line management of all science technicians including their induction, training and performance management. - Ensuring that health and safety requirements and other relevant regulations are in place and adhered to, including the completion and recording of necessary checks. Show less



Imrst Co

• Баку, Азербайджан

• Restaurant Manager

  • Jul 2015 - Aug 2017

  Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations Manage restaurant’s good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations Show less



International Olympic Committee – IOC

• Switzerland
• Spectator Sports
• 700 & Above Employee

• Volunteer

  • May 2015 - Jun 2015

  -advertising volunteer opportunities -maintaining records of volunteers -interviewing and selecting volunteers -providing or arranging appropriate training -coordinating and supporting the work of volunteers -running projects and events to attract new volunteers -helping with fundraising activities. -advertising volunteer opportunities -maintaining records of volunteers -interviewing and selecting volunteers -providing or arranging appropriate training -coordinating and supporting the work of volunteers -running projects and events to attract new volunteers -helping with fundraising activities.