Experience

Novotel Gdańsk Marina

• Poland
• Hospitality
• 1 - 100 Employee

• Reservations Manager

  • Feb 2022 - Present

• Deputy Front Office & Reservation Manager

  • Nov 2020 - Feb 2022



Mercure Warszawa Centrum

• Assistant Front Office Manager

  • Feb 2020 - Nov 2020



Mercure Krakow Stare Miasto

• Kraków, woj. małopolskie, Polska

• Welcome Shift Leader

  • Aug 2017 - Jan 2020

  Verifying reservations and group blocks were set up correctly. Checking in and out guests using Fols Mobile system. Going over any billing information that is in question. Enrolling guests into the loyalty program. Making sure that the staff is working as a team to guarantee the best customer service. Maintaining cleanliness and professionalism of the brand and hotel. Verifying reservations and group blocks were set up correctly. Checking in and out guests using Fols Mobile system. Going over any billing information that is in question. Enrolling guests into the loyalty program. Making sure that the staff is working as a team to guarantee the best customer service. Maintaining cleanliness and professionalism of the brand and hotel.



Novotel Krakow Centrum

• Kraków Area, Poland

• Front Desk

  • Mar 2015 - Aug 2017

  Current hotel service, performing variety of duties such as reports and invoices, training new employees. Current hotel service, performing variety of duties such as reports and invoices, training new employees.



Hotel "Ocean Reef" & Captain George’s Seafood Restaurant

• Myrtle Beach, SC (United States)

• Tourism & Restaurant services

  • Jun 2012 - Oct 2012