Experience

Orange Business Services

• France
• IT Services and IT Consulting
• 700 & Above Employee

• CS&O

  • Jan 2000 - Present

  my responsibilities are assist to our engineers in the installation time, help to anyone who contact Orange and need support. I'm the interface btn Orange and our providers. Responsible of escalations



SITA

• Switzerland
• IT Services and IT Consulting
• 700 & Above Employee

• OPERATION / NETWORK / FIELD OPS / VOICE

  • Jan 1982 - Present

  COIS CS&O team , FOIS team , VOICE team , escalation support, provider interface btn all partiestodayRSO Field Svc ManagementTeleport , work in Telco Tiger Team , Link 2 , Special Backup procedure - NMS till year 2008SITA Network engineerDIS , ISDN , Link2 , XIS , AM , PP , till year 2000SITA Network Controller supervision of all our connections , importance the supervision on our Nodes & Netlinks P1024b/c , P1040 , P3000 , till year 1998SITA operator A/BTypeA / TypeBResponsible for our customers worldwide . Make sure that systems are running well.Learned a lot of our Network. customer contacts till approx 1987



Company

• CS&O senior field engineer frankfurt

  • Jan 1982 - Present

  much things....first of all , I'm assist to every one national and international., work as interface btn Orange & Providers , support to my colleagues, support to all other Orange teams and to our customers.