Experience

Appcast, Inc

• United States
• Software Development
• 300 - 400 Employee

• Product Operations Team Lead / Chief of Staff - Product Management

  • Aug 2022 - Present

  Leading a team that is responsible for Product & Engineering working effectively and efficiently, scaling the product development practices as the company grows by: - creating, maintaining and improving robust product development processes - supporting Product and other departments with data/metrics for decision making - making sure our clients and client facing employees have their requests and issues resolved timely as well as creating and supporting business… Show more Leading a team that is responsible for Product & Engineering working effectively and efficiently, scaling the product development practices as the company grows by: - creating, maintaining and improving robust product development processes - supporting Product and other departments with data/metrics for decision making - making sure our clients and client facing employees have their requests and issues resolved timely as well as creating and supporting business documentation Latest Team's achievements: 1. Establishing an agile planning&execution process that includes and supports the following: *coming up with Product goals and initiatives that support the wider Org goals *experimenting with particular clients' and companies problems and solutions that are part of those goals/initiatives *ensuring predictable and timely delivery; 2. Transitioning the Org from sequential product development in siloes to cross-functional teams (Scrum); 3. Organizational Preparedness process (aka "Readiness") that makes sure all the company departments (Sales, Marketing, Account Management, Product&Engineering, etc.) are carrying out activities needed for successful releases / Go To Market; 4. Creating a Data Warehouse that serves not only Product & Engineering department needs but also the needs of the rest of the company. *ensuring all the stakeholders have the data they need in the form they need for key decision making and working with clients. Show less Leading a team that is responsible for Product & Engineering working effectively and efficiently, scaling the product development practices as the company grows by: - creating, maintaining and improving robust product development processes - supporting Product and other departments with data/metrics for decision making - making sure our clients and client facing employees have their requests and issues resolved timely as well as creating and supporting business… Show more Leading a team that is responsible for Product & Engineering working effectively and efficiently, scaling the product development practices as the company grows by: - creating, maintaining and improving robust product development processes - supporting Product and other departments with data/metrics for decision making - making sure our clients and client facing employees have their requests and issues resolved timely as well as creating and supporting business documentation Latest Team's achievements: 1. Establishing an agile planning&execution process that includes and supports the following: *coming up with Product goals and initiatives that support the wider Org goals *experimenting with particular clients' and companies problems and solutions that are part of those goals/initiatives *ensuring predictable and timely delivery; 2. Transitioning the Org from sequential product development in siloes to cross-functional teams (Scrum); 3. Organizational Preparedness process (aka "Readiness") that makes sure all the company departments (Sales, Marketing, Account Management, Product&Engineering, etc.) are carrying out activities needed for successful releases / Go To Market; 4. Creating a Data Warehouse that serves not only Product & Engineering department needs but also the needs of the rest of the company. *ensuring all the stakeholders have the data they need in the form they need for key decision making and working with clients. Show less



Seven Senders

• Germany
• Truck Transportation
• 200 - 300 Employee

• Senior Product Operations Manager

  • Sep 2021 - Aug 2022

  - Owning the OKRs process for Product & Engineering department - Responsible for the Roadmapping process: planning, execution, reporting, synchronisation between teams - Improving Product Teams' processes and tools - Responsible for improving the processes of collaboration of Product Teams with other departments - Owning part of Product & Engineering internal communication (e.g. department All-hands) - Leading strategic / cross-department Projects - Owning the OKRs process for Product & Engineering department - Responsible for the Roadmapping process: planning, execution, reporting, synchronisation between teams - Improving Product Teams' processes and tools - Responsible for improving the processes of collaboration of Product Teams with other departments - Owning part of Product & Engineering internal communication (e.g. department All-hands) - Leading strategic / cross-department Projects



Appcast, Inc

• United States
• Software Development
• 300 - 400 Employee

• Product Operations Manager / Delivery Manager

  • Sep 2019 - Mar 2021

  Took Projects Delivery to another level, including the following: hitting the deadlines, improving the percentage of delivered roadmap items, time to market and velocity. At the same time kept quality high, built transparent reporting, kept all the stakeholders happy. Acted as the only Product Ops Manager in the company. - Established company-wide Product Development practices, built robust processes - Made sure Product Organisation collaborates smoothly and efficiently with… Show more Took Projects Delivery to another level, including the following: hitting the deadlines, improving the percentage of delivered roadmap items, time to market and velocity. At the same time kept quality high, built transparent reporting, kept all the stakeholders happy. Acted as the only Product Ops Manager in the company. - Established company-wide Product Development practices, built robust processes - Made sure Product Organisation collaborates smoothly and efficiently with the Development Organisation and others - Acted as a Scrum Master for several engineering teams (almost 20 people in total) - Managed Client Support where I significantly improved efficiency (SLA compliancy, etc.) Show less Took Projects Delivery to another level, including the following: hitting the deadlines, improving the percentage of delivered roadmap items, time to market and velocity. At the same time kept quality high, built transparent reporting, kept all the stakeholders happy. Acted as the only Product Ops Manager in the company. - Established company-wide Product Development practices, built robust processes - Made sure Product Organisation collaborates smoothly and efficiently with… Show more Took Projects Delivery to another level, including the following: hitting the deadlines, improving the percentage of delivered roadmap items, time to market and velocity. At the same time kept quality high, built transparent reporting, kept all the stakeholders happy. Acted as the only Product Ops Manager in the company. - Established company-wide Product Development practices, built robust processes - Made sure Product Organisation collaborates smoothly and efficiently with the Development Organisation and others - Acted as a Scrum Master for several engineering teams (almost 20 people in total) - Managed Client Support where I significantly improved efficiency (SLA compliancy, etc.) Show less



InData Labs

• Cyprus
• IT Services and IT Consulting
• 1 - 100 Employee

• Product Manager

  • Mar 2019 - Sep 2019

  Product: Influencer Marketing Platform Rolled out to market, generated first revenues from subscriptions. - managed overall product development, set OKRs, defined Product KPIs, - kept track of P&L, optimized costs, made revenue and cost projections - performed market and competitors analysis, SWOT, marketing mix creation together with Product Marketing - defined and maintained strategy for the product - performed customer development, talked to competitors, subject matter… Show more Product: Influencer Marketing Platform Rolled out to market, generated first revenues from subscriptions. - managed overall product development, set OKRs, defined Product KPIs, - kept track of P&L, optimized costs, made revenue and cost projections - performed market and competitors analysis, SWOT, marketing mix creation together with Product Marketing - defined and maintained strategy for the product - performed customer development, talked to competitors, subject matter experts, and those left the market - gathered feedback from existing clients, reworked and made part of the roadmap - business development: established partnerships with agencies, MCNs in the field, negotiated relationship terms, commissions - visited major market conferences, sold subscriptions, pitched new clients - managed and coordinated the development, marketing and sales team, dealt with legal department - hired and fired, managed people, built teams, established/improved processes - worked with other stakeholders, including upper-management

• Delivery Manager / Project Manager

  • Nov 2017 - Sep 2019

  - Project and Delivery management (data science and web development, ensuring timely quality execution within budget, while keeping clients, company, teams satisfied. Participated in presale. Did projects up-sale. - Established and improved company-wide project/delivery management practices



Adform

• Denmark
• IT Services and IT Consulting
• 500 - 600 Employee

• Delivery Manager / Project Manager / Scrum Master

  • Dec 2014 - Nov 2017

  General information: - Developed from scratch complex, commercially successful B2B Product in the industry of advertising technology with clients all over Europe (Norway, Sweden, Denmark, France and others) - Responsible for delivery, process, quality, people (group of almost 20 people). Accomplishments: - Created processes from scratch and tuned them. Adopted Scrum in the team - Delivered on time with high quality - Executed iterations, business… Show more General information: - Developed from scratch complex, commercially successful B2B Product in the industry of advertising technology with clients all over Europe (Norway, Sweden, Denmark, France and others) - Responsible for delivery, process, quality, people (group of almost 20 people). Accomplishments: - Created processes from scratch and tuned them. Adopted Scrum in the team - Delivered on time with high quality - Executed iterations, business milestones, projects according to plan. Planned major Product releases; - Synchronized work of interdependent teams (Release Trains); - Identified and managed risks, removed impediments; - Organized regular meetings and events; - Backlog and Roadmap refinement, requirements analysis along with Product Owners; - Kept track of project metrics and acted accordingly. - Hired people for the team. - Onboarded new team members and quickly got them up-to-speed; - Managed people and their development (very low staff turn over) Show less General information: - Developed from scratch complex, commercially successful B2B Product in the industry of advertising technology with clients all over Europe (Norway, Sweden, Denmark, France and others) - Responsible for delivery, process, quality, people (group of almost 20 people). Accomplishments: - Created processes from scratch and tuned them. Adopted Scrum in the team - Delivered on time with high quality - Executed iterations, business… Show more General information: - Developed from scratch complex, commercially successful B2B Product in the industry of advertising technology with clients all over Europe (Norway, Sweden, Denmark, France and others) - Responsible for delivery, process, quality, people (group of almost 20 people). Accomplishments: - Created processes from scratch and tuned them. Adopted Scrum in the team - Delivered on time with high quality - Executed iterations, business milestones, projects according to plan. Planned major Product releases; - Synchronized work of interdependent teams (Release Trains); - Identified and managed risks, removed impediments; - Organized regular meetings and events; - Backlog and Roadmap refinement, requirements analysis along with Product Owners; - Kept track of project metrics and acted accordingly. - Hired people for the team. - Onboarded new team members and quickly got them up-to-speed; - Managed people and their development (very low staff turn over) Show less



EPAM Systems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Lead Software Testing Engineer

  • Mar 2010 - Oct 2014

  • Started working as a Junior Software Testing Engineer and then grew to Lead Software Testing Engineer, eventually performing the following: • Led, coordinated, advised team members • Established solid QA process on the projects I worked • Performed requirements analysis, performed testing, created test cases, reported bugs, reported test results • Communicated with a customer and customer’s vendors on projects details, scope, timeline, issues, risks… Show more • Started working as a Junior Software Testing Engineer and then grew to Lead Software Testing Engineer, eventually performing the following: • Led, coordinated, advised team members • Established solid QA process on the projects I worked • Performed requirements analysis, performed testing, created test cases, reported bugs, reported test results • Communicated with a customer and customer’s vendors on projects details, scope, timeline, issues, risks, etc. • Resource management • Business trips to customers: coordinated offsite QA team members. Communicated with a customer and customer’s vendors on projects details, scope, timeline, issues, risks, testing results (4-6 projects at the same time), as well as hands on testing. Show less • Started working as a Junior Software Testing Engineer and then grew to Lead Software Testing Engineer, eventually performing the following: • Led, coordinated, advised team members • Established solid QA process on the projects I worked • Performed requirements analysis, performed testing, created test cases, reported bugs, reported test results • Communicated with a customer and customer’s vendors on projects details, scope, timeline, issues, risks… Show more • Started working as a Junior Software Testing Engineer and then grew to Lead Software Testing Engineer, eventually performing the following: • Led, coordinated, advised team members • Established solid QA process on the projects I worked • Performed requirements analysis, performed testing, created test cases, reported bugs, reported test results • Communicated with a customer and customer’s vendors on projects details, scope, timeline, issues, risks, etc. • Resource management • Business trips to customers: coordinated offsite QA team members. Communicated with a customer and customer’s vendors on projects details, scope, timeline, issues, risks, testing results (4-6 projects at the same time), as well as hands on testing. Show less