İlkcan Buluş

Business Support Manager at TalentWorldGroup Plc.
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Contact Information
us****@****om
(386) 825-5501
Location
Lisbon, Lisbon, Portugal, PT
Languages
  • Turkish Native or bilingual proficiency
  • English Professional working proficiency
Skills

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Bio

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Credentials

  • Youthpass
    European Solidarity Corps for Youth (ESC4Y)
    Jun, 2021
    - Nov, 2024
  • Youthpass Mobility of Youth Workers, Training Course
    European Commission
    Mar, 2020
    - Nov, 2024
  • Environmental Management System ( TS EN ISO 14001)
    Q&P Management Systems
    Dec, 2018
    - Nov, 2024
  • Occupational Health and Safety Management System ( TS EN ISO 45001)
    Q&P Management Systems
    Dec, 2018
    - Nov, 2024
  • Quality Management System (TS EN ISO 9001)
    Q&P management systems
    Dec, 2018
    - Nov, 2024

Experience

  • TalentWorldGroup Plc.
    • Hungary
    • Outsourcing/Offshoring
    • 1 - 100 Employee
    • Business Support Manager
      • May 2021 - Present

      - Preparation of the projects and databases, reports, and statistics creations - Permissions management and administration for senior team members and Agents - Performing all the admin functions in all the systems that are in use - Assist the daily operations management: supporting agents, help support daily work and performance development. - Deal with easy to complex cases, tasks, calls, technical complaints solving Learn and follow instructions, use standard operating procedures as provided by management - Help ensure profitable operation by promoting adherence to required quality & efficiency indicators - Help select, test and set up new tools, applications - Escalate to a higher level cases that cannot be resolved immediately Show less

  • Haabersti Youth Center
    • Tallinn, Harjumaa, Estonia
    • Volunteer Youth Worker
      • Sep 2020 - Jul 2021

      - Lead workshops about different cultures and intercultural learning; - lead workshops about and volunteering and the possibilities of the European Solidarity Corps programme; organise and lead activities connected to music, arts, history, filmography (depending on participant’s personal interests); - Run non-formal activities in the youth centre to improve the skills of the target group in different areas (critical thinking, communication, globalisation etc); organise different sports activities and events (depending on participant’s skills and readiness); - Plan and organise outdoor activities; - Help the youth centre to organize and implement their programme activities Show less

  • Aktif TMGDK
    • Izmir, Turkey
    • Dangerous Goods Safety Advisor
      • Sep 2019 - Sep 2020

      - Monitoring compliance with the requirements governing the carriage of dangerous goods - Advising undertakings on the carriage of dangerous goods - Preparing an annual report about the performance of the undertaking in transporting dangerous goods - Investigating any accidents or infringements of regulations and preparing reports - Monitoring the provision of training and advice to other staff - Monitoring compliance with the requirements governing the carriage of dangerous goods - Advising undertakings on the carriage of dangerous goods - Preparing an annual report about the performance of the undertaking in transporting dangerous goods - Investigating any accidents or infringements of regulations and preparing reports - Monitoring the provision of training and advice to other staff

  • Adrege Dangerous Goods Safety Consultancy
    • İzmir, Turkey
    • Dangerous Goods Safety Advisor
      • Apr 2018 - Dec 2018

      - Monitoring compliance with the requirements governing the carriage of dangerous goods - Advising undertakings on the carriage of dangerous goods - Preparing an annual report about the performance of the undertaking in transporting dangerous goods - Investigating any accidents or infringements of regulations and preparing reports - Monitoring the provision of training and advice to other staff - Monitoring compliance with the requirements governing the carriage of dangerous goods - Advising undertakings on the carriage of dangerous goods - Preparing an annual report about the performance of the undertaking in transporting dangerous goods - Investigating any accidents or infringements of regulations and preparing reports - Monitoring the provision of training and advice to other staff

Education

  • Uşak University
    Bachelor's degree, Chemical Engineering
    2010 - 2014
  • Cem Bakioğlu Anatolian Highscool
    High School Diploma, Science
    2006 - 2010

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