B2B\EDI Consultant

• Jun 2022 - Present

Electronic Data Interchange Consultant

• Jul 2020 - Jun 2022

EDI Cloud software engineer

• Jul 2014 - Jul 2020

Monitoring and maintenance of a complex cloud based EDI (Electronic Data Interchange) environment – part of the Seeburger Business Integration Suite (incl. BIS 5 and BIS 6 application servers, BIS Mapping Designer, Message Tracking etc.) Troubleshooting and fixing application issues Troubleshooting and fixing communication issues (mostly used protocols – AS2, FTP, sFTP, OFTP, VAN, HTTP, ISDN, TCP/IP, X.400, EMAIL, SLMP, FTAM etc.) GTS systems troubleshooting and maintenance. Analyzing conversion/mapping issues (errors in conversion of documents from one format into another, f.e. IDoc to EDIFACT etc.), using Mapping Designer and other tools. This process includes analyzing java based mapping code. Analyzing system integration issues (f.e. between Seeburger BIS and SAP systems) Server health monitoring (Windows and Linux based) Setup and adjustment of processing rules, EDI partners and mappings Documenting procedures, best practices etc. Coordinating and forwarding different incidents or tasks to the responsible teams. For most of the above tasks, for the purpose of documenting and followin up, a ticketing system (HelpLine) is used. Training and mentoring new employees Communication with customers and partners (in English and German) Understanding the business integration needs of customers and “translating” them into technical terms

Webmaster

• 2011 - 2013

Overall management of Magento-based online stores Managing and publishing textual and visual web content Structuring front and subpages SEO and Website promotion Development of future strategies in collaboration with the marketing team Monitoring the Web server performance Social media management (Facebook, affiliate programs, Youtube channels) Preparation of newsletters Managing user accounts Risk management (evaluation of risky payments and accounts) Traffic monitoring and analysis (Google Analytics, Magento internal tools) Front-end development (HTML, CSS, basic PHP) Managing a team of Helpdesk specialists, developers and webmasters. Installation and setup of software ( Windows OS, Microsoft Office, Adobe products etc.) Network setup (LAN, Wireless)