Ilise Wolpert
Retail Business Administration Manager at Newburyport Bank- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Notary Public
-Sep, 2010- Nov, 2024 -
CPR/AED
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Experience
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Newburyport Bank
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United States
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Banking
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100 - 200 Employee
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Retail Business Administration Manager
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Mar 2021 - Present
Responsible for branch staffing coverage, Retail Audit Program, Employee Incentive Program,Retail Policy and Procedure Development. Manage a team 6 individuals to support the Retail and overall organization's needs as presented.
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Assistant Branch Manager
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Dec 2018 - Mar 2021
Responsible for overseeing daily operations, scheduling, troubleshooting and works closely with staff at Newburyport Bank location in Newbury MA. Delivers exceptional internal and external customer service to new and existing customers and colleagues. Assists in business development opportunities as well as staff development and coaching. Represents Newburyport Bank at many various community functions.
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Assistant Branch Manager
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Mar 2015 - Dec 2018
Oversees day to day operations, scheduling, troubleshooting, and works closely with the staff at two Newburyport Bank offices in Amesbury, MA. Delivers exceptional customer service to both new and existing customers. Assists in business development and internal coaching opportunities. Represents Newburyport Bank at various community functions.
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Customer Service Supervisor
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May 2008 - Mar 2015
Responsible for customer service delivery, account opening, troubleshooting, branch balancing, and daily opening and closing procedures.
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Moonlight Limousine Co
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United States
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Truck Transportation
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Office Manager
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Oct 2000 - May 2008
Oversees company finances, manages cash flow and record keeping. Oversees company finances, manages cash flow and record keeping.
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Garber Travel
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United States
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Travel Arrangements
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1 - 100 Employee
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Travel Consultant
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Nov 1990 - Oct 2000
Responsible for making reservations for both personal and corporate travel plans and deliver exceptional customer service. Responsible for making reservations for both personal and corporate travel plans and deliver exceptional customer service.
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Education
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Garber Travel School
Certification Travel, Tourism, and Hospitality, Tourism and Travel Services Management -
Northern Essex Community College
Accounting and Business/Management -
Haverhill High School