Ilise Wolpert

Retail Business Administration Manager at Newburyport Bank
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Contact Information
us****@****om
(386) 825-5501
Location
Newburyport, Massachusetts, United States, US
Languages
  • English -

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Bio

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Credentials

  • Notary Public
    -
    Sep, 2010
    - Nov, 2024
  • CPR/AED
    -

Experience

    • United States
    • Banking
    • 100 - 200 Employee
    • Retail Business Administration Manager
      • Mar 2021 - Present

      Responsible for branch staffing coverage, Retail Audit Program, Employee Incentive Program,Retail Policy and Procedure Development. Manage a team 6 individuals to support the Retail and overall organization's needs as presented.

    • Assistant Branch Manager
      • Dec 2018 - Mar 2021

      Responsible for overseeing daily operations, scheduling, troubleshooting and works closely with staff at Newburyport Bank location in Newbury MA. Delivers exceptional internal and external customer service to new and existing customers and colleagues. Assists in business development opportunities as well as staff development and coaching. Represents Newburyport Bank at many various community functions.

    • Assistant Branch Manager
      • Mar 2015 - Dec 2018

      Oversees day to day operations, scheduling, troubleshooting, and works closely with the staff at two Newburyport Bank offices in Amesbury, MA. Delivers exceptional customer service to both new and existing customers. Assists in business development and internal coaching opportunities. Represents Newburyport Bank at various community functions.

    • Customer Service Supervisor
      • May 2008 - Mar 2015

      Responsible for customer service delivery, account opening, troubleshooting, branch balancing, and daily opening and closing procedures.

    • United States
    • Truck Transportation
    • Office Manager
      • Oct 2000 - May 2008

      Oversees company finances, manages cash flow and record keeping. Oversees company finances, manages cash flow and record keeping.

    • United States
    • Travel Arrangements
    • 1 - 100 Employee
    • Travel Consultant
      • Nov 1990 - Oct 2000

      Responsible for making reservations for both personal and corporate travel plans and deliver exceptional customer service. Responsible for making reservations for both personal and corporate travel plans and deliver exceptional customer service.

Education

  • Garber Travel School
    Certification Travel, Tourism, and Hospitality, Tourism and Travel Services Management
    1990 - 1990
  • Northern Essex Community College
    Accounting and Business/Management
    1983 - 1985
  • Haverhill High School
    1979 - 1983

Community

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