Experience

ONE Telecommunications

• Albania
• Telecommunications
• 1 - 100 Employee

• IT Solution Architect - B/OSS, SOA

  • Sep 2020 - Present

  - Design technology solutions based on business requirements and ensure they are in line ⠀with the enterprise architectural framework. - Define high level architecture, impacted systems, processes, integrations and interfaces, ⠀sequence diagrams, data flows, DB structures etc. - Provide the Management Team with clear cost and information on IT developments, ⠀facilitating appropriate investment decisions. - Follow through the development, testing, implementation and live operation of the ⠀solution supporting other teams involved. Show less



Telekom Albania

• Head of Operations Support Systems at Telekom Albania

  • May 2007 - Sep 2020

  - Head the team on administration, operation and maintenance of OSS infrastructure and ⠀telecommunication network management functions; Fault Management, Configuration ⠀Management, Performance Management, Security Management (for 2G, 3G, LTE). - OSS infrastructure: Linux, HP-UX, Windows, Solaris, EMC, Cisco, Checkpoint, VMware ESX, ⠀Oracle, Sybase, LDAP, Active Directory, HA Clustering, Geo-redundancy, - OSS services/applications: Ericsson ENM/ENIQ, Nokia NetAct, Traffica, NetManager, ⠀DXX Manager, TeMIP, SO EM, CA eHealth, Huawei U2000 NMS/IMS, Polystar Osix, ⠀Symantec Veritas NetBackup, BMC Remedy etc. - Manage system and service availability, KPI monitoring and reporting. - First Level of troubleshooting, escalation, coordination and follow-up with vendors. - Prioritize and perform activities to improve or enhance systems stability and performance. - Implementation of technology projects, installations, upgrades, updates, integrations etc. - Monitor progress toward timely delivery of goals, ensure deadlines are successfully met. Show less



Deutsche Telekom

• Germany
• Telecommunications
• 700 & Above Employee

• IT, OSS/BSS Integration Expert

  • Nov 2016 - Apr 2018

  - Participate on the development of IT Architecture for SmartHome (SH) implementations. - Contribute to overall SH IT architecture and develop projects IT design. - Analyse OSS requirements in a close cooperation with OSS stream and vendors. - Evaluation of design documents (HLD, LLD) and migration plans for OSS/BSS. - Alignment, coordination and follow-up. - Participate on the development of IT Architecture for SmartHome (SH) implementations. - Contribute to overall SH IT architecture and develop projects IT design. - Analyse OSS requirements in a close cooperation with OSS stream and vendors. - Evaluation of design documents (HLD, LLD) and migration plans for OSS/BSS. - Alignment, coordination and follow-up.



Albanian Mobile Communications

• VAS & NMS/OSS Systems Engineer at AMC

  • Nov 2004 - May 2007

  - Administration and maintenance of VAS & NMS/OSS platforms. - Provides support for systems users. - Execute and follow-up procedures of system’s health checks and backups of the platforms. - Monitoring systems performance in order to face timely network problems or malfunctions. - First level of troubleshooting and escalation of problems. - Active participation in major projects, installations, implementations, upgrades, updates etc. - Participate in scheduled daily and night activities. - Perform stand-by duties in a scheduled basis. - Prepare the reports from Incidents and Scheduled Activities Show less



Albania Online - Internet Service Provider

• Network and Systems Engineer

  • Aug 2004 - Nov 2004

  - Manage ISP infrastructure environment. - Administration and maintenance of network and IT systems, monitoring and support. - Security patches installations, new implementations, systems updates, upgrades etc. - Investigation and troubleshooting on potential systems and network issues. - Technical assistance for ISP clients, tier 2 escalations and support. - Prepare and maintain documentation regarding IT infrastructure and network activities. - Manage ISP infrastructure environment. - Administration and maintenance of network and IT systems, monitoring and support. - Security patches installations, new implementations, systems updates, upgrades etc. - Investigation and troubleshooting on potential systems and network issues. - Technical assistance for ISP clients, tier 2 escalations and support. - Prepare and maintain documentation regarding IT infrastructure and network activities.