Ilinka Arsovska
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Bio
Experience
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Bestway Europe
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Italy
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Manufacturing
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1 - 100 Employee
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Jan 2019 - Present
E-commerce operations team supervisor.Control and coordination of main suppliers such as logistics, transport and call centers for online business development.Soft skills requirement:Calm, Team coordination, Time & personal organization, Resourcefulness, Stress Managment, Capacity to Negotiate, Problem Solving,Hard Skills requirements:English, Microsoft Office, Excel & Data Analysis
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Mar 2011 - Oct 2019
E-commerce team coordination for creating and developing online business.Main tasks:- Suppliers management- Business plan definition and prices creation- Import coordination of full containers and inland transportation. - Marketing budget and promo creation- Sales analysisSoft skills requirement:Calm, Public relations, Team coordination, Time & personal organization, Resourcefulness, Stress Managment, Capacity to Negotiate, Problem Solving,Hard Skills requirements:English, Microsoft Office, Chinese Culture, Excel & Data Analysis Show less
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2013 - 2015
Main goals are increasing turnover and customers portfolio.Main tasks:- Managing nationwide customer portfolio- Sales analysis and offersheet creation- Customers visit and catalog presentation - Orders management and moordination with Chinese headquarter- Control of order's flows and container's shipmentsSoft skills requirement:Calm, Public relations, Time & personal organization, Resourcefulness, Stress Managment, Capacity to Negotiate, Problem Solving, Avaliability to travelHard Skills requirements:English, Microsoft Office, Chinese Culture , Excel & Data Analysis Show less
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2011 - 2013
Management of major after sales centers in Europe, which were taking care of all Bestway Customer ServicesCoordination of key suppliers for after-sales and customer care services (Call Centers / Warehouses Carriers) Stock flow monitoring and import coordination.Soft skills requirement:Calm, Public relations, Time & personal organization, Resourcefulness, Stress Management, Capacity to Negotiate, Problem Solving, Team Working , Availability to travelHard Skills requirements:English, French, Spanish, Microsoft Office, Chinese Culture Show less
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Club Magellano
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Italy
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Travel Arrangements
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1 - 100 Employee
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Customer Service
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2008 - 2010
Customer service managment for travel bookings Touristic Tour leader for European Major events Soft skills requirement: Calm, Public relations, Time & personal organization, Resourcefulness, Problem Solving, Avaliability to travel, Team Working Hard Skills requirements: English, French, Spanish, Microsoft Office Customer service managment for travel bookings Touristic Tour leader for European Major events Soft skills requirement: Calm, Public relations, Time & personal organization, Resourcefulness, Problem Solving, Avaliability to travel, Team Working Hard Skills requirements: English, French, Spanish, Microsoft Office
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Indaco S.a.s.
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1 - 100 Employee
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Sales Representative Jr. & General Segretary Assistant
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Oct 2007 - May 2008
Sales Representative Jr. & General Segretary Assistant Main activities : Focus on Sales of Financial services Archive & Documents handling Soft skills requirement: Calm, Public relations, Time & personal organization, Resourcefulness Hard Skills requirements: Italian, Microsoft Office Sales Representative Jr. & General Segretary Assistant Main activities : Focus on Sales of Financial services Archive & Documents handling Soft skills requirement: Calm, Public relations, Time & personal organization, Resourcefulness Hard Skills requirements: Italian, Microsoft Office
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Education
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Università degli Studi di Milano
Mediazione linguistica e Culturale ( Cultura Cinese e Culture Francofone) -
Liceo linguistico Maffeo Vegio
Diploma, Lingue e letterature straniere, generale