MT Customer Support

• Jul 2023 - Present

Customer Service Agent Priority Buyer Tokopedia

• May 2021 - May 2023

● Responded to priority customer requests ( phone, email, web ) by answering question, providing information dan presenting solutions to problems ● Analyzed data to identify trends dan flagged issues that could be addressed through programs or process improvements. ● Wrote and formatted memos, letters, notes, and other documents. ● Responded to priority customer requests ( phone, email, web ) by answering question, providing information dan presenting solutions to problems ● Analyzed data to identify trends dan flagged issues that could be addressed through programs or process improvements. ● Wrote and formatted memos, letters, notes, and other documents.

Internship Trainee

• Jun 2019 - Feb 2021

● Plant maitake fungus on the sterilized medium in the clean equipment so as not to be mixed with bacteria. ● Move the medium to the cultivating room, and cultivate maitake fungus around two months while controlling the temperature, humidity, wind, and the light. ● Harvest only those mushrooms that satisfy rigorous internal standards are carefully by hand. ● Filed paperwork both manually and electronically ● Plant maitake fungus on the sterilized medium in the clean equipment so as not to be mixed with bacteria. ● Move the medium to the cultivating room, and cultivate maitake fungus around two months while controlling the temperature, humidity, wind, and the light. ● Harvest only those mushrooms that satisfy rigorous internal standards are carefully by hand. ● Filed paperwork both manually and electronically

One Map Policy Staff

• Sep 2017 - Mar 2018

Input and repair data using ArcGIS, AutoCAD and Ms. Excel to the BPN database in mapping land blocks for each district in Surakarta. Input and repair data using ArcGIS, AutoCAD and Ms. Excel to the BPN database in mapping land blocks for each district in Surakarta.

Internship

• Feb 2017 - Mar 2017

- Conducting soil sampling using purposive sampling method - Conducting laboratory analysis including water retention (pF), Water Aggregate Stability, Permeability, Bulk Density, Particle Density, Soil Texture and Organic Matter - Make a final report and present it to researchers - Conducting soil sampling using purposive sampling method - Conducting laboratory analysis including water retention (pF), Water Aggregate Stability, Permeability, Bulk Density, Particle Density, Soil Texture and Organic Matter - Make a final report and present it to researchers