Quality Manager

• Jun 2021 - Present

PMO IT

• Nov 2020 - Jun 2021

Head of Terminals, Commercial activities and Marketing

• Mar 2016 - Apr 2019

Young Aviation Professional Officer

• Mar 2015 - Feb 2016

Click on the link below and see page 30 for a brief presentation of my experience as a Young Aviation Professional Officer in ICAO-IATA-ACI. file:///Users/Ilham/Downloads/ACI-World-Report-September-2015%20(1).pdf Click on the link below and see page 30 for a brief presentation of my experience as a Young Aviation Professional Officer in ICAO-IATA-ACI. file:///Users/Ilham/Downloads/ACI-World-Report-September-2015%20(1).pdf

Head of Certification Department

• Sep 2014 - Feb 2015

- Developed, implemented and maintained the management systems policies, procedures, guidelines and training initiatives;- Managed and monitored the progress of the establishment of the QMS towards the certification ISO 9001- Managed and monitored the Airport’s Certification process and in coordination with the CAA- Chaired the Airport Safety Committee- Ensured appropriate action is taken in response to safety, security, quality and environmental concerns, hazards, incidents and accidents;- Participated to continual improvements to airside safety and security, in collaboration with the different stakeholders;- Conducted analysis of safety and security concerns, hazards, incidents and accidents and determined action required, in consultation with other airport staff- Implemented a non-punitive reporting system; Show less

Management Systems Coordinator

• Jan 2014 - Sep 2014

Safety Management System assistant

• Jun 2013 - Dec 2013

Implementing the safety management systemDrafting procedures for the safety management process Harmonizing SMS, QMS, SEMS proceduresOrganizing working group to promote the airside safety culture and awareness

Continuous Improvement Manager Junior

• Apr 2012 - Sep 2012

In charge of improving the Concession Process by evaluating its performances and defining improvement solutions; Organized and carried out internal audits in order to identify process weaknesses; In charge of optimizing the training process In charge of improving the Concession Process by evaluating its performances and defining improvement solutions; Organized and carried out internal audits in order to identify process weaknesses; In charge of optimizing the training process