Ilham Iklas
Customer Service Associate at Elegance Saree Mandir- Claim this Profile
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English Full professional proficiency
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Sinhalese Native or bilingual proficiency
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Tamil Native or bilingual proficiency
Topline Score
Bio
Experience
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Elegance Saree Mandir
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Sri Lanka
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Textile Manufacturing
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1 - 100 Employee
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Customer Service Associate
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Jan 2021 - Present
I'm currently partly handling my father's business and working as a Customer Service Associate on due while doing my Foundation program at Louis Preston & following my advanced level studies at Kingswood College. My main responsibility is to develop customer relationships that promote retention and loyalty. We work closely with the customers in order to make sure that they are happy with the service they receive and improve in areas that creates dissatisfaction. I'm currently partly handling my father's business and working as a Customer Service Associate on due while doing my Foundation program at Louis Preston & following my advanced level studies at Kingswood College. My main responsibility is to develop customer relationships that promote retention and loyalty. We work closely with the customers in order to make sure that they are happy with the service they receive and improve in areas that creates dissatisfaction.
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Education
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2022 -
Australian College of Business & Technology
University Foundation Program in Business, International Business -
2021 - 2021
International College of Business & Technology LTD. (ICBT Campus)
Diploma in English & Information and Communication Technology -
2010 - 2022
Kingswood College
General Certificate of Education (Oridinary Level), High School/Secondary Diplomas and Certificates
Community
