Freelance - Gestionnaire des contenues

• Feb 2020 - Present

Autopass é un catalogo sviluppato per rispondere ai bisogni degli attori del post-vendita automobilistico: distributori, officine e centri auto. Permette di accedere a circa 4,5 milioni di referenze, divise in molteplici categorie ed é attualmente utilizzato da clienti di diversi paesi europei: Francia, Spagna, Portogallo, Italia, Belgio e Germania. É in questo contesto che lavoro per migliorare la qualità del contenuto e per offrire un catalogo il più preciso possibile nelle riposte delle ricerche del cliente. Show less

Gestionnaire des contenus

• Jul 2019 - Feb 2020

Assistante administration des Ventes

• Feb 2017 - Jul 2019

Customer Service Representative IT/FR/EN

• Feb 2016 - Dec 2016

Ebos Luxembourg company operates in telemarketing and customer care fields. Like Customer Service Representative of an important and international health client of it, I handle: - Inbound assistance for French and Italian market - Emails and letters complaints for Italian, French and English market - Social media complaints - Adverse events - Weekly meeting with marketing and quality department Ebos Luxembourg company operates in telemarketing and customer care fields. Like Customer Service Representative of an important and international health client of it, I handle: - Inbound assistance for French and Italian market - Emails and letters complaints for Italian, French and English market - Social media complaints - Adverse events - Weekly meeting with marketing and quality department

Management booking, clients and service

• Aug 2015 - Jan 2016

- phone answering and taking reservations over the phone - opening and replying to emails - helping service - phone answering and taking reservations over the phone - opening and replying to emails - helping service

Au Pair for a Luxembourgish family

• Nov 2014 - Jun 2015

- Study and learn languages - Take care children and house - Study and learn languages - Take care children and house