Ileana Valdes

Placement and Career Services Developer at PathStone Corporation
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Contact Information
Location
Kissimmee, Florida, United States, US
Languages
  • Spanish Native or bilingual proficiency

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Experience

    • United States
    • Non-profit Organization Management
    • 200 - 300 Employee
    • Placement and Career Services Developer
      • Feb 2023 - Present

      Managed a caseload of 40 participants between the ages of 18-24, helping them secure employment with second-chance employers and/or postsecondary placement Facilitated Zoom presentations for participants, three times a week, covering topics such as job readiness skills and personal qualities to prepare them to be competitive in the job market Organized employment and postsecondary functions for students, parents, and family members Translated organization marketing material to Spanish and networked with the community, increasing Spanish-speaking participation by 40% and establishing relationships with over 100 employers, post secondary institutions, and community organizations Show less

    • Human Resource/Payroll Manager
      • Aug 2022 - Jan 2023

      Managed end-to-end payroll processing for 1,000+ employees Served as the main point of contact for all Payroll or HR-related inquiries and requests Recruited and delivered instruction/training to all new employees regarding the use of payroll-related systems Reduced payroll discrepancies from 4% to 0.2% by implementing accuracy checks and procedural controls Reinforced HR compliance by launching and administering an onboarding system in both Spanish and English for all new hires Show less

    • United States
    • Banking
    • 700 & Above Employee
    • Personal Banker
      • Aug 2021 - Dec 2021

      Engaged in proactive sales conversations resulting in the acquisition of 200 new personal accounts and 100 commercial business accounts Conducted risk assessments and implemented risk management strategies Optimized internal customer service standards by training and developing junior bankers Engaged in proactive sales conversations resulting in the acquisition of 200 new personal accounts and 100 commercial business accounts Conducted risk assessments and implemented risk management strategies Optimized internal customer service standards by training and developing junior bankers

    • United States
    • Banking
    • 700 & Above Employee
    • Bank Teller
      • Aug 2019 - Aug 2021

      Recognized as "Teller of the Month" for 5 consecutive months Processed daily client transactions and consistently upsold and cross-sold products Balanced cash drawer and produced accurate vault activity reports Exceeded monthly customer service rating goals Recognized as "Teller of the Month" for 5 consecutive months Processed daily client transactions and consistently upsold and cross-sold products Balanced cash drawer and produced accurate vault activity reports Exceeded monthly customer service rating goals

    • Law Practice
    • 1 - 100 Employee
    • Legal Secretary
      • Nov 2018 - Aug 2019

      Drafted complex correspondence and documents Transcribed Spanish documentation into English Developed and implemented an efficient filing system Managed the daily calendar for the legal team Drafted complex correspondence and documents Transcribed Spanish documentation into English Developed and implemented an efficient filing system Managed the daily calendar for the legal team

Education

  • Montclair State University
    Bachelor's degree, Psychology
    2018 - 2023
  • Frank J. Cicarelle Academy
    High School Diploma, General Studies
    2014 - 2018

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