Experience

Little Ones UK Ltd

• United Kingdom
• Staffing and Recruiting
• 100 - 200 Employee

• Recruitment Consultant

  • Oct 2018 - Present

  Identify, select, recruit and ensure compliance is recorded for staff who are suitable for the vacancies the Company has through the clients; Sourcing and interviewing candidates in person; Registering client enquiries either on the phone, in person or by email and loading the information immediately onto the company’s database; Organizing interviews and trials for candidates with clients and preparing Candidates thoroughly for the interviews; Complete daily targets; Following up within 24 hours with enquiring clients by phone and email; Advertise job vacancies daily to ensure sufficient candidate applications are received; Assist with administrative duties as required. Show less



Space NK

• United Kingdom
• Personal Care Product Manufacturing
• 300 - 400 Employee

• Assistant Manager

  • Nov 2017 - Sep 2018

  Driving the sales of the store. Building, developing and assisting in the management of a competent Store team focused on delivering the highest levels of Customer Service, whilst maintaining the Brand ethos and vision, exceeding customers’ expectations across all disciplines. Work with the Store Manager and team to create a positive working environment. Take responsibility for the store in the absence of the Store Manager.Duties: • Driving sales and profitability in every aspect of the role and be responsible for assisting the team to achieve sales targets as set by the Regional Manager;• Responsible for assisting in the management of the store;• Ensuring team awareness of Sales targets, ATV & AUS targets on a daily, weekly and monthly basis;• Organizing customer and corporate events that are conducted in line with the Company Event procedures;• Communicate clearly and accurately, in a timely manner, with the Regional Manager and the Head of Retail;• Working with the Store Manager to coach and develop the team to achieve their full potential;• Providing specific feedback to the team to recognize success and build on weakness;• Support the manager to ensure team absence is kept to a minimum, conducting return to work interviews in line with Company procedures and challenging short team absence in line with Company guidelines;• Ensure Store visual standards are adhered to and always delivered in line with the Company Model Store policy. Show less

• Supervisor

  • Oct 2015 - Oct 2017

  Assisting the Management Team in the delivery of the highest and most consistent standards of customer service. Supporting the Management Team in maximising the profitability and productivity of the store as well as training, developing and leading the store team to their full potential. Acting as a brand ambassador, promoting the brand and culture to our customers through the team. Assisting the Store Management team and ensuring that all procedures, codes of conduct and standards of store and team, are adhered to by all team members.Duties: • Delivering the best standards of customer service appropriate for a luxury retailer and resolving customer issues effectively making key decisions in the absence of Senior Management;• Demonstrating the ability to lead the team enhancing both individual and store performance by acting as a brand leader and motivate the team; assisting in driving excellence in service within the team through strong product knowledge and selling technique;• Marketing the store through knowledge of local events, competitor activities and the use of in store company promotions, constantly identifying opportunities to grow the business and improve performance; creating a clear and strong brand image through excellent commercial and on brand standards of visual merchandising, store presentation and housekeeping;• Assisting customers with finding products that meet their needs by giving makeovers or product demonstrations;• Organizing products transfer for other stores or for the warehouse;• Managing cash and payment systems in accordance with company procedures Show less



Serigrafia Morella

• Barletta-Andria-Trani Area, Italy

• Personal Assistant

  • Mar 2015 - Oct 2015

  Providing support, help and advice to customers who use the company’s products or services. Also responsible for arranging appointments, meetings with potential customers, explaining our products, answering questions, writing up orders, and asking for recommendations. Duties: • Dealing with customer requests by telephone, e-mail, letter or face to face; • Providing office support services in order to ensure efficiency and effectiveness within the office; • Ensuring that customers receive an excellent level of service; • Involved in developing and maintaining a current and accurate filing system; • Ensuring that customers or suppliers’ problems are brought to a satisfactory conclusion; • Being involved in working in an international and multi-cultural environment. Show less



Self-Employed

• Italy

• Translator Consultant

  • Sep 2014 - Feb 2015

  Being involved in translating scientific and technical texts from English and Spanish into Italian and vice versa. Responsible for helping international companies to understand each other in order to close deals. Being involved in translating for different working fields: medicine, mechanical engineering, sport, law. Duties: • Perfect command of all aspects and stylistic levels of the mother tongue and the foreign languages; • Capacity to understand texts in the source language and to render them correctly in the target language, by using a style and register appropriate to the purpose of the text; • Capacity to research topics and terminology quickly and efficiently in both source language and target language. Show less



Junior High School - Italy

• Barletta-Andria-Trani Area, Italy

• Teaching Assistant

  • Sep 2014 - Jan 2015

  Internship based on the main responsibilities and functions which involve the role of the teacher and the teaching of a foreign language (English and Spanish) to Italian students. Duties: • Ability to speak and write the foreign language with a high level of proficiency; • Developing a greater emphasis on the use of the target language in the classroom; • Explaining grammar and vocabulary to native learners in a logical and informative way; • Ability to manipulate authentic materials to make them appropriate for the classroom; • Enjoy working with children helping them to develop linguistic skills: writing, reading, speaking, listening. • Ability to teach a foreign language by amusing children. Show less