ilaria bevivino

Receptionist at Hotel Ilaria & Residenza dell'Alba
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Contact Information
us****@****om
(386) 825-5501
Location
Lucca, Tuscany, Italy, IT
Languages
  • Italian Native or bilingual proficiency
  • English Full professional proficiency
  • French Full professional proficiency
  • Spanish Elementary proficiency

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Credentials

  • Czech Level 1
    Caledonian Language School
    Mar, 2011
    - Oct, 2024
  • Diplôme d’Etudes en Langue Française
    Ambassade de France en Italie
    May, 2009
    - Oct, 2024
  • First Certificate in English (FCE)
    Cambridge English Language Assessment
    May, 2008
    - Oct, 2024

Experience

    • Italy
    • Hospitality
    • 1 - 100 Employee
    • Receptionist
      • Jun 2017 - Present

    • Customer service
      • Nov 2015 - May 2016

    • Front Office Receptionist
      • May 2015 - Oct 2015

    • Receptionist
      • Apr 2013 - May 2015

      Checking guests in and out according to the law and hotel standards Compiling guests accounts, invoices and fulfilling administrative duties Handling reservation enquiries Dealing with Group Agencies Dealing with guest enquiries both about the hotel and local area Handling of calls through the hotel switchboard Dealing with complaints or problems Checking guests in and out according to the law and hotel standards Compiling guests accounts, invoices and fulfilling administrative duties Handling reservation enquiries Dealing with Group Agencies Dealing with guest enquiries both about the hotel and local area Handling of calls through the hotel switchboard Dealing with complaints or problems

    • Receptionist
      • Dec 2013 - Mar 2014

  • HOTEL TIEPOLO
    • Prague, Repubblica Ceca
    • Receptionist
      • Aug 2010 - Aug 2012

      Check in/Out of guests Dealing with guest enquiries both about the hotel and local area Handling of calls through the hotel switchboard Compiling guests accounts and fulfilling administrative duties Check in/Out of guests Dealing with guest enquiries both about the hotel and local area Handling of calls through the hotel switchboard Compiling guests accounts and fulfilling administrative duties

Education

  • Istituto Alberghiero F. Martini
    High School Diploma, Receptionist
    2004 - 2010
  • Lycee Emile Jacqmain Bruxelles
    2007 - 2008

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