Experience

Premier Point Home Health & Ambulatory Infusion

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Marketing

  • Aug 2020 - Present

  • Develop and maintain strong working relationships and communication ties with physicians and hospital executives• Work and collaborate with sales, insurance team, and clinical team to meet project goals• Reconstruct promotional material to maximize for B2B sales opportunities• Present infusion information to physician leadership teams• Analyze reports to track growth and referral source patterns



Illinois Sinus Center

• United States
• Medical Practices

• Practice Administrator

  • Jun 2019 - Feb 2020

  • Oversee a staff of 18 which includes hiring for fit, quarterly performance reviews, and successful onboarding • Develop marketing, operation, and billing guidelines, trackers, and regulations for the practice• Conduct monthly meetings with staff to discuss changes and generate new ideas• Managed finances in Quickbooks • Created partnerships with local institutes to create externship program for Physician Assistants and Medical Assistants• Created connections with a variety of specialists to market the practice and bring in referrals• Strengthen social media platforms and survey tools to attract new patients and create brand awareness



Northwest Neurology, Ltd.

• United States
• Medical Practices
• 1 - 100 Employee

• Marketing Director

  • May 2017 - Jun 2019

  • Developed marketing campaigns and oversaw implementation while increased patient flow by 150% • Worked to strengthen and better understand marketplace performance along with opportunities through tracking, modeling, and analysis of physician and patients.• Met with clinicians and practice managers to solve internal and external problems and educate on new services• Oversaw the creation and implementation of company website, SEO, Google Adds, Landing Pages, social media and survey tools to attract new patients, create brand awareness, and provide an education portal for patients• Refined operational processes to ensure quality, accuracy and timeliness • Effectively and consistently execute multiple, simultaneous projects and manage resources to ensure deliverables are on time, on budget, and answer business objectives



NorthShore University HealthSystem

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Admnistration

  • Dec 2014 - May 2017

  Manager of Provider Relations May 2016-May 2017 • Managed Behavioral Health Provider network - and served as point of contact for all inquiries • Met with physicians and practice managers to give them Population Health and IPA updates • Contracted administration for physician IPA agreements• Direct contact for all insurance product questions, re-credentialing, attestations, and trainingsLead Reimbursement Specialist Nov. 2015-May 2016 • Negotiated rates for single case agreements with insurance representatives and 3rd party vendors• Served as a team lead on the compliance and training team for Medicare and Medicaid products• Reviewed monthly payer correspondence to update internal reference tools for other departments• Created and maintained insurance reference pages for internal and external parties Operations Specialist-Business Services Dec 2014- Nov 2015• Created trackers to document and maintain projects • Completed credentialing and attestation forms for Hospitals on behalf of NorthShore for all insurance companies• Collaborated with Medicare to raise brand awareness for NorthShore and effectively roll out new policies • Evaluated assigned budgets and provided progress reports



CVS Health / CVS/pharmacy

• Wellness and Fitness Services

• Insurance Specialist

  • Jun 2014 - Feb 2015

  • Received inbound calls from patients; customer service heavy• Explained commercial insurance concepts including drug cards and major medical benefits.• Worked with People Safe, SPARCS, CATS, HBS, Excel• Created outline of options for insurance coverage problems• Explained commercial insurance concepts including drug cards and major medical benefits.• Ran test claims through people safe to find out insurance information• Worked with Doctors to revise prescription, confirm dates, doses, and instructions• Worked with insurance companies for co pays, assisted in setting up insurance and coverage options• Created outline of options for insurance coverage problems• Took verbal refill prescriptions from doctors, MA, RN



Graphite Store

• Mexico
• Machinery Manufacturing

• Internship Program

  • 2013 - 2013

  Handled ecommerce working with customers online solving problems that came up and took orders that came in. Ordered product from suppliers making sure items were always availableScheduled, set up and organized meetings in the office between customers and managersUploaded product images to the company website and other esales outlets



USA Mortgage

• United States
• Financial Services
• 500 - 600 Employee

• Executive Secretary

  • Jun 2011 - Aug 2012

  Answered five phone lines for 10 staff members making sure messages were taken or calls were transferred to the appropriate individualsScheduled appointments for staff and management, performed other administrative dutiesHandled copying of documents and putting documents into the files