Experience

Edcetera

• United States
• Higher Education
• 1 - 100 Employee

• Director of Product Management

  • Jul 2021 - Present

  Product lead of the organization: - Spearheading execution of new community-focused product in record time with minimal resource - Leading efforts to consolidate technologies across a broad range of accumulated product platforms - Running user research efforts to identify needs and validate prototyped solutions - Establishing SOPs to set cadence for the organization's product arm - Plus a smattering of all previous duties as PM Product lead of the organization: - Spearheading execution of new community-focused product in record time with minimal resource - Leading efforts to consolidate technologies across a broad range of accumulated product platforms - Running user research efforts to identify needs and validate prototyped solutions - Establishing SOPs to set cadence for the organization's product arm - Plus a smattering of all previous duties as PM



XPrep Learning Solutions

• United States
• E-Learning Providers
• 1 - 100 Employee

• Product Manager

  • Nov 2017 - Jun 2021

  Sole product lead supporting 5 web products & 5 mobile products, spanning 5 frameworks, in charge of:- Identifying internal & external user problems & designing low-cost solutions compatible with existing architecture- Penning product specifications- Providing product context to inform engineers’ architectural designs- Prioritizing software initiatives & creating roadmaps- Project managing full development cycle including ideation, functional design, UI/UX design, asset creation, coding, testing, & deployment- Consulting with QA & building test cases for complex validation needs- Serving as go-to for product expertise - Providing historical design decision context - Troubleshooting customer issues - Drafting usage guides for admin tools Show less

• Program Manager, Quality Assurance Manager, Support Lead

  • Apr 2016 - Oct 2017

  Eventually hired outsourced QA services both to make more time for high level thinking and planning, and to leverage crowdsourced testing that could provide wide array of device and network scenarios for validation

• Quality Assurance Engineer & Project Manager

  • Dec 2015 - Mar 2016

  Natural proclivity led to transition into development project management and software QA

• Support Agent

  • Aug 2011 - Nov 2015

  Provided email based support and tech support to all customers, and wore a number of unofficial hats on the side (running Student Rep program, publishing monthly newsletter, and more)



3D Systems Corporation

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Independent Contractor

  • May 2012 - Apr 2016

  Jill of all trades. Joined when consumer office in San Francisco was just being built, initially with only a handful of members; continued with various tasks as the department grew through its full lifecycle Initially: social media writing; photography; web app testing and bug reporting as well as UI feedback; customer order processing and tracking (pulling physical files from back end and batch processing into 3D-printable files that fulfillment house could use; tracking factory turnaround and following up as needed); writing job descriptions and screening resumes; and more Later as the group filled out: coordinating videography and photography (helping to concept shoots, writing scripts, managing approvals from various departments, acquiring/printing props, coordinating schedules and logistics); project coordination for the web team (collecting assets and specs from various departments to complete briefs for creative team members, managing approvals and timelines, following up to close out projects); website QA; managing test print needs (collecting and distributing files, collating feedback on printability and file edits needed depending on print materials, coordinating with internal print houses to ensure speedy production and delivery); running user testing campaigns from theory to recruitment, then running, recording, analyzing and reporting on results; and much more Show less



Horizon Communications

• Associate

  • Mar 2010 - Mar 2012

  Organized and maintained daily operations for high-tech PR firm serving a wide variety of client needs (startups, established companies, launch projects, sustained representation); ensured follow-through on action items and closing of communication loops; contacted and coordinated with interested members of the press; participated in high-level discussions regarding business and marketing strategy; coordinated, attended and assisted with industry trade shows; composed and/or edited marketing materials (press releases and other press kit materials); edited whitepapers, specifications and other technical documents; provided edits and feedback on website content and usability; provided product testing and feedback to assist with QA, UI decisions and identification of bugs; placed ad for internship and assisted with interviewing and selection of intern; trained and oversaw intern Show less



Genetec

• Canada
• Software Development
• 700 & Above Employee

• Freelance Writer

  • Feb 2011 - Dec 2011

  Conduct interviews with end users and integrators of products around the world (sports stadiums, schools, law enforcement facilities, cities, transit authorities, etc.); utilize interview material to draft press releases and case studies; run drafts through approvals group and refine to attain final, publishable marketing material for Genetec's clients Conduct interviews with end users and integrators of products around the world (sports stadiums, schools, law enforcement facilities, cities, transit authorities, etc.); utilize interview material to draft press releases and case studies; run drafts through approvals group and refine to attain final, publishable marketing material for Genetec's clients



Michael Wise & Associates, P.C.

• Legal Assistant

  • Aug 2006 - Dec 2009

  Performed legal research (experience with LexisNexis and Westlaw); composed civil complaints for personal injury, operating agreements, and thorough demand letters to insurance companies; edited briefs and motions; managed scheduling of depositions, mediations, and court hearings; analyzed contracts and medical records; assisted in corporate client overhaul and implementation of a new registered agent service company Performed legal research (experience with LexisNexis and Westlaw); composed civil complaints for personal injury, operating agreements, and thorough demand letters to insurance companies; edited briefs and motions; managed scheduling of depositions, mediations, and court hearings; analyzed contracts and medical records; assisted in corporate client overhaul and implementation of a new registered agent service company



Law Office of Derryl H. Molina

• Law Clerk

  • Nov 2005 - Feb 2006

  Helped develop a system of organization and set up equipment in a newly opened office Helped develop a system of organization and set up equipment in a newly opened office



Aurora Theater Company

• Production Assistant

  • Feb 2005 - Apr 2005

  Assisted Stage Manager in running a successful production of Blue/Orange; organized and maintained sets/props, orchestrated actors and managed crises backstage Assisted Stage Manager in running a successful production of Blue/Orange; organized and maintained sets/props, orchestrated actors and managed crises backstage