Experience

99x

• Sri Lanka
• IT Services and IT Consulting
• 400 - 500 Employee

• Management Trainee

  • Feb 2023 - Present

  Colombo, Western Province, Sri Lanka • Assisting with the coordination and communication of internal project activities with various teams that cut across multiple departments and collaborate closely with the product department (Product Health Reviews, Domain Competency Evaluations) • Translating data into easy-to-understand visualizations, charts, and graphs for effective communication. • Work closely with stakeholders to interpret data and facilitate data-driven decision-making processes. • Conducting in-depth… Show more • Assisting with the coordination and communication of internal project activities with various teams that cut across multiple departments and collaborate closely with the product department (Product Health Reviews, Domain Competency Evaluations) • Translating data into easy-to-understand visualizations, charts, and graphs for effective communication. • Work closely with stakeholders to interpret data and facilitate data-driven decision-making processes. • Conducting in-depth analysis of operational data to identify trends, patterns, and areas for improvement. •Streamlined and optimized operational efficiency by implementing automation solutions using Microsoft power automate for specific processes or tasks •Prepare detailed analytical reports on various aspects of operations, including efficiency, resource allocation, and process optimization. •Collaborate with cross-functional teams to gather relevant data and provide actionable insights for enhancing operational effectiveness •Collaborate closely with cross-functional teams, including product managers, developers, and designers, to gather and analyze business requirements. • Utilizing surveys and other research methods to collect customer feedback. • Analyze customer data to understand trends, satisfaction levels, and areas for enhancing customer experience. • Prepare comprehensive monthly reports summarizing customer sentiments and provide strategic recommendations based on the findings. Show less