Ikhwal Jeneldi
Operations Manager at PT Jaya Teknik Indonesia- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Jakarta, Jakarta, Indonesia, ID
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Experience
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PT Jaya Teknik Indonesia
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Indonesia
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Mechanical Or Industrial Engineering
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300 - 400 Employee
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Operations Manager
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Jun 2021 - Present
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PT Putra Mulia Telecommunication
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Indonesia
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Telecommunications
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200 - 300 Employee
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Operation Support Manager
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Nov 2015 - May 2021
Responsible for: - Manage Service Huawei Tech Investment, XL Axiata - Set up strategy end to end scope (Team, time plan, mapping Site, budget control) to achieve KPI & SLA both costumer & company - Maintain & improve the KPI Network Availability which meet costumer's expectations: (2G > 97.5%, 3G > 98.5%, 4G > 99%) - Analyze issue and followed up to costumer regarding improvement NAV & efficiency cost - Regular report daily base to costumer to review the KPI & improvement progress - Regular weekly and monthly meeting to costumer to rebalance strong & weakness side - Invoicing process (SPE penalty deduction reconciliation), monthly base to costumer Show less
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Education
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Institut Teknologi Indonesia
Bachelor's degree, Electrical, Electronic and Communications Engineering Technology/Technician
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