IKER AGUDO MONTALBÁN

Service Delivery Manager at CENTUM Digital
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Contact Information
us****@****om
(386) 825-5501
Location
Madrid, Community of Madrid, Spain, ES
Languages
  • Inglés Full professional proficiency
  • Español Native or bilingual proficiency

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Experience

    • Spain
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Service Delivery Manager
      • Sep 2022 - Present

    • Spain
    • Industrial Machinery Manufacturing
    • 100 - 200 Employee
    • On site assembly & services Manager
      • 2013 - Aug 2022

      Ensure the planning daily & support the quality level in the process. Commercial negotiations. Technical advice on products and services. Carrying out technical & commercial offer. Define the strategy of the commercial area, obtaining new opportunities. Close and constant communication with customers. Manage human & technical resources to ensure the operational development. Ensure the planning daily & support the quality level in the process. Commercial negotiations. Technical advice on products and services. Carrying out technical & commercial offer. Define the strategy of the commercial area, obtaining new opportunities. Close and constant communication with customers. Manage human & technical resources to ensure the operational development.

  • Grupo TAM
    • Comunidad de Madrid, España
    • Production manager
      • 2010 - 2012

      Job scheduling and labour allocation for day to day operations. Provide technical support and troubleshooting at the team work. Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs. Ensure supplies are ordered for each job. Job scheduling and labour allocation for day to day operations. Provide technical support and troubleshooting at the team work. Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs. Ensure supplies are ordered for each job.

    • Electrical workshop manager
      • 2008 - 2010

      ​Improve the productive process and define the tasks. Give technical support to the engineering department. Verify the jobs done and give the release to service. Identify breakdowns, troubleshooting. ​Improve the productive process and define the tasks. Give technical support to the engineering department. Verify the jobs done and give the release to service. Identify breakdowns, troubleshooting.

    • Spain
    • Airlines and Aviation
    • 700 & Above Employee
    • Aircraft maintenance technician
      • 2006 - 2008

      Aircraft maintenance as per manuals. Repair electrical mistakes. Troubleshooting Check the different electrical systems. Install avionics systems and equipments. Aircraft maintenance as per manuals. Repair electrical mistakes. Troubleshooting Check the different electrical systems. Install avionics systems and equipments.

    • France
    • Aviation & Aerospace
    • 700 & Above Employee
    • Aircraft maintenance technician
      • 2004 - 2006

      Systems and electrical equipments integration. Make and install harness in the new route. Make connectors. Different testing; continuity, insulation, grounding, bonding….. Technical support for German factory (Donauwörth). 6 months expatriate. Systems and electrical equipments integration. Make and install harness in the new route. Make connectors. Different testing; continuity, insulation, grounding, bonding….. Technical support for German factory (Donauwörth). 6 months expatriate.

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