Ikaika Donovan
Web Support Help Desk at Morley- Claim this Profile
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Bio
Experience
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Morley
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United States
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Advertising Services
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700 & Above Employee
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Web Support Help Desk
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Jul 2019 - Present
Contractor Web Support for Blue Cross Blue Shield of Michigan. Assist members, agents, and providers in navigating and performing basic trouble shooting on website. Documenting each call and sending advanced issues to Level 2 techs. Contractor Web Support for Blue Cross Blue Shield of Michigan. Assist members, agents, and providers in navigating and performing basic trouble shooting on website. Documenting each call and sending advanced issues to Level 2 techs.
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Domino's
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United States
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Restaurants
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700 & Above Employee
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Team Lead Manager
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Aug 2016 - Jun 2019
Led up to 5 crew members a shift, paperwork, customer service, inventory, counting till and safe at beginning of every shift, cooking on the make line, assist General Manager with interviews and scheduling. Led up to 5 crew members a shift, paperwork, customer service, inventory, counting till and safe at beginning of every shift, cooking on the make line, assist General Manager with interviews and scheduling.
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Education
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2017 - 2019
Northland Community and Technical College
Associate of Arts and Sciences - AAS, Computer Systems Networking and Telecommunications
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