Ika Riezky Octaviana
Account Manager at Zinc Group- Claim this Profile
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Bio
Credentials
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Digital Marketing
RevoUJan, 2023- Nov, 2024
Experience
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Zinc Group
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Advertising Services
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100 - 200 Employee
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Account Manager
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Mar 2022 - Present
- Communicating and building relationships with clients to understand their needs and explain product value. - Identifying industry trends, esp. movie's characters, IP License, Anime, and Toys. - Resolving complaints and preventing additional issues by improving processes. - Communicating and building relationships with clients to understand their needs and explain product value. - Identifying industry trends, esp. movie's characters, IP License, Anime, and Toys. - Resolving complaints and preventing additional issues by improving processes.
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SUN Education Group
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Indonesia
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Education Administration Programs
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100 - 200 Employee
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Student Counselor (Sales / Marketing Officer)
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Mar 2019 - Sep 2021
- Briefed clients choosing the suitable overseas study destination. - Coordinated assistance and advice on accurate information in all aspect both educational and non-educational. - Initiated in promotions, campaign, and special event activities such as company's exhibition or school expo. - Collaborated with the team to reach weekly, monthly, and yearly target, maintain the KPI. - Briefed clients choosing the suitable overseas study destination. - Coordinated assistance and advice on accurate information in all aspect both educational and non-educational. - Initiated in promotions, campaign, and special event activities such as company's exhibition or school expo. - Collaborated with the team to reach weekly, monthly, and yearly target, maintain the KPI.
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PT Pilar Teknotama
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Indonesia
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Professional Training and Coaching
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1 - 100 Employee
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Customer Care
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Feb 2019 - Mar 2019
- Presented accurate, valid, and complete information. - Coordinated sustainable relationships of trust through open and interactive communication. - Reached customers' needs to achieve customer satisfaction. - Presented accurate, valid, and complete information. - Coordinated sustainable relationships of trust through open and interactive communication. - Reached customers' needs to achieve customer satisfaction.
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PT. Aseli Dagadu Djokdja
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Indonesia
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Apparel & Fashion
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1 - 100 Employee
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Front Liner
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Oct 2018 - Mar 2019
- Briefed customers of shop promotions to encourage purchases. - Handled of restocking low shop items and ensured that the sales floor is organized according to establish guidelines. - Served the customers in location desired shop items. - Briefed customers of shop promotions to encourage purchases. - Handled of restocking low shop items and ensured that the sales floor is organized according to establish guidelines. - Served the customers in location desired shop items.
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Ayasha Hijab House
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Yogyakarta dan Sekitarnya, Yogyakarta, Indonesia
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Sales Assistant
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Dec 2017 - Jun 2018
- Responsible for processing customers payments using the shop's Point of Sale (POS) system. - Maintain and improve the sales quality to receive, process, and organize shipments also deliveries accordingly. - Performed regular price audits to identify and correct price discrepancies - Responsible for processing customers payments using the shop's Point of Sale (POS) system. - Maintain and improve the sales quality to receive, process, and organize shipments also deliveries accordingly. - Performed regular price audits to identify and correct price discrepancies
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Education
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2014 - 2019
Sanata Dharma University
Bachelor of Education - BEd, English Education
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