Experience

PCMan Indonesia

• Indonesia
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Relations Officer

  • May 2023 - Present

  Customer Relationship Officers handle the concerns of the people who buy their company’s products or services. They work to rectify issues experienced by individual customers as well as aim to improve the organization’s overall customer satisfaction ratings.

• Account Manager E-Learning

  • Mar 2022 - May 2023

  An account manager (AM) is a person who works for a company and is responsible for the management of sales and relationships with particular customers. An account manager maintains the company's existing relationships with a client or group of clients, so that they will continue using the company for business. Account managers do not manage the daily running of the account. They manage the relationship with the client of the account(s) they are assigned to. Generally, a client will remain with one account manager throughout the account's duration. Account managers serve as the interface between the customer service and the sales team in a company. They are assigned a company's existing client accounts. The purpose of being assigned particular clients is to create long term client relationships. The account manager serves to understand the customer's demands, plan how to meet these demands, and generate sales for the company as a result. Show less


Kementerian Keuangan Republik Indonesia
• Indonesia
• Government Administration
• 700 & Above Employee
• Biro Perencanaan dan Keuangan

  • Aug 2019 - Sep 2019