Experience

CYBERNET

• Pakistan
• Information Technology & Services
• 700 & Above Employee

• Account Manager

  • Mar 2023 - Present



EasyFresh Technologies

• Pakistan
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Growth Manager

  • Apr 2022 - Feb 2023

  Achievements: ● Improved NMV to GMV ratio from 65% to 90%, which means the return percentage dropped to 10% from 35% and ultimately leading to minimum wastage. ● Successfully developed Distribution channels and JBPs, which helped the company to improve CM1 (contribution margin) from 3% to 10% and directly improved CM3 as the last mile cost dropped to zero with the help of this strategy. ● Brought in efficiencies, increased productivity, and reduced the overhead cost of sales team through data driven decision making – Reduced team of 55 people (8 Team leads, 32 Bookers, 15 tele sales agents) to 20 people while maintaining the same sales volume, saving 66% overhead cost. Main Job Responsibilities: ● Developing sales strategies and plans to achieve daily and monthly sales targets and profit goals. ● Monitoring the performance of every individual daily and taking necessary action to help them meet and exceed their targets. ● Gathering customer insight daily and working around them for continual improvement to meet customer expectations. ● Performing data analysis daily to drive maximum insights and developing sales dashboards, through excel and Power BI. ● Managing the customer care department to ensure better customer service, excellent customer experience and higher customer satisfaction, and also looking into customer queries promptly. ● Client prospecting, sending proposals and meeting clients on a regular basis to lock business deals that helped the company to achieve higher revenues. ● Tracking daily growth performance against daily and monthly targets and making plans for coming days to meet targets. ● Leading customer care team to ensure greater customer satisfaction and evaluating customers’ expectations to make plans and strategies to provide exceptional customer service on a regular basis. ● Coordinating with operation team, warehouse, and logistics team to ensure smooth supply of customers’ orders to achieve customer expectation. Show less



Edvise Hub

• Australia
• Education Management
• 1 - 100 Employee

• Business Analyst

  • Mar 2021 - Apr 2022

  Assessment of new business opportunities for My Tutoring Lounge, including new and existing products, services, client segments and markets Responsible for conducting research and providing research insights for continuous evolution of the product Designing marketing strategy for My Tutoring Lounge Running social media and digital media campaign to reach our targeted audience. Assessment of new business opportunities for My Tutoring Lounge, including new and existing products, services, client segments and markets Responsible for conducting research and providing research insights for continuous evolution of the product Designing marketing strategy for My Tutoring Lounge Running social media and digital media campaign to reach our targeted audience.



Ricketts Benckiser

• Islamabad, Islāmābād, Pakistan

• Sales Intern

  • Nov 2020 - Jan 2021

  Worked with the sales team to ensure in-market-sales, productivity and to achieve the monthly target. Visited areas to book order from the retailers and ensured hundred percent execution of all the bills. Worked with the sales team to ensure in-market-sales, productivity and to achieve the monthly target. Visited areas to book order from the retailers and ensured hundred percent execution of all the bills.



HBL - Habib Bank Limited

• Pakistan
• Banking
• 700 & Above Employee

• Project Trainee

  • Jan 2020 - Jun 2020



Bayer

• Chemical Manufacturing
• 700 & Above Employee

• Supply Chain Intern

  • Jul 2019 - Aug 2019



Aga Khan Education Service, Pakistan

• Pakistan
• Higher Education
• 100 - 200 Employee

• Social Work Intern

  • Jun 2017 - Jul 2017