Iiris Takkinen

Customer Relationship Marketing Manager at Luxid
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Contact Information
us****@****om
(386) 825-5501
Location
Tampere, Pirkanmaa, Finland, FI

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Johanna Lehtinen

Iiris is exactly the CRM Pioneer that our team needed. She has a fantastic natural ability to lead and teach people, everyone requests to work with her on all things CRM. With her superb hunger for more knowledge about Braze; she wins the client over with her strategic thinking and innovative ideation. I would 100% recommend Iiris as I have truly enjoyed working with this expert trailblazer.

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Experience

    • Finland
    • Advertising Services
    • 100 - 200 Employee
    • Customer Relationship Marketing Manager
      • Aug 2022 - Present

    • Finland
    • Computers and Electronics Manufacturing
    • 100 - 200 Employee
    • CRM Marketing Manager
      • Dec 2021 - Aug 2022

      -Ownership of Global CRM Marketing activations -Marketing automation journeys (Salesforce) -Editorial and service communications (Salesforce) -App user communications with a marketing automation platform (Braze) -Realtime mobile analytics with the best mobile analytics platform available (Amplitude) #UserLifeCycleManagement #Engagement #Brand #Loyalty #LTV #DataDriven #MultiChannel #A/B-testing #GoogleAnalytics #Miro #Figma -Ownership of Global CRM Marketing activations -Marketing automation journeys (Salesforce) -Editorial and service communications (Salesforce) -App user communications with a marketing automation platform (Braze) -Realtime mobile analytics with the best mobile analytics platform available (Amplitude) #UserLifeCycleManagement #Engagement #Brand #Loyalty #LTV #DataDriven #MultiChannel #A/B-testing #GoogleAnalytics #Miro #Figma

    • Finland
    • Computers and Electronics Manufacturing
    • 100 - 200 Employee
    • Mobile Marketing Specialist Suunto & Sports Tracker
      • Mar 2020 - Apr 2021

      - Mobile communications with a marketing automation platform (Braze) - Realtime mobile analytics with the best mobile analytics platform available (Amplitude) - App store optimization for two apps that are localized for 20 languages (Google Play & App Store) - Mobile support / customer success process - Copywriting & graphic creation process with the team - Mobile communications with a marketing automation platform (Braze) - Realtime mobile analytics with the best mobile analytics platform available (Amplitude) - App store optimization for two apps that are localized for 20 languages (Google Play & App Store) - Mobile support / customer success process - Copywriting & graphic creation process with the team

    • Mobile Marketing Specialist
      • Mar 2018 - Mar 2020

      -In-Application marketing using Digital marketing tools (Braze) and environment -User acquisition and retention -App Store Optimization (iTunes & Google Play) -In-Application marketing using Digital marketing tools (Braze) and environment -User acquisition and retention -App Store Optimization (iTunes & Google Play)

    • Marketing Coordinator
      • Apr 2017 - Mar 2020

      -User lifecycle management -Content and campaign creation -Social media & In-Application marketing using Digital marketing tools (Social Studio, Braze) and environment -Website content management and coordination in EpiServer CMS tool (including UX, SEO) -Support on website development projects -User rights management of B2B services (Material bank and Dealer Locator) -User lifecycle management -Content and campaign creation -Social media & In-Application marketing using Digital marketing tools (Social Studio, Braze) and environment -Website content management and coordination in EpiServer CMS tool (including UX, SEO) -Support on website development projects -User rights management of B2B services (Material bank and Dealer Locator)

    • Marketing Coordinator
      • Feb 2017 - Mar 2020

    • Customer Support Specialist
      • May 2016 - Mar 2020

Education

  • Metropolia University of Applied Sciences
    Master's degree, Health Business Management
    2020 - 2022
  • Metropolia Ammattikorkeakoulu - Helsinki Metropolia University of Applied Sciences
    2010 - 2016
  • Metropolia University of Applied Sciences

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