Experience

Rebar Perfecta

• Nigeria
• Construction
• 1 - 100 Employee

• Store Manager

  • Dec 2021 - Present

  Construction Surport and Logistics Construction Surport and Logistics



PRIMERA FOOD NIGERIA LIMITED

• Admin Officer

  • Jan 2018 - Aug 2022

  ● Recruited 30 staff for sale, marketing and operations roles and facilitated the onboarding and induction process. ● Developed training and development schedule for the staff and liaised with the facilitators for execution. ● Coordinated the payroll management and ensured that the staff and vendors were paid accurately and timely. ● Administered pension and benefits, documented regulations and processes and reported to the Senior Management. ● Approved and authorized advertised job descriptions for vacant roles and participated in the development of KPIs for each role. ● Promoted a safe and healthy working environment, attended team/unit meetings and suggested best practices for effective communication and a healthy work environment. Show less



Adodo Ota Local Government (NYSC)

• Secretary

  • 2018 - 2019

  ● Managed over 125 incoming calls and correspondence and relayed messages to the appropriate recipient. ● Assisted in the plan and organization of meeting venues and disbursed itinerary reports. ● Scheduled meetings and arranged the venue for stakeholder and management meetings. ● Maintained records, prepared reports, and composed correspondence relative to the work. ● Logged records of Clients’ interactions, transactions and actions taken. ● Computed minutes of meetings and dispersed resulting item items to the appropriate individual and unit. Show less



Dufil Prema Foods

• Nigeria
• Food and Beverage Services
• 500 - 600 Employee

• Data Entry/Customer Service Officer

  • 2010 - 2013

  ● Resolved over 300 customer complaints effectively that led to a 13% increase in client retention. ● Initiated a more reliable customer feedback medium, which improved customer engagement by 6%. ● Provided over 600 customers with relevant information to inquiries, a lasting solution to complaints and ensured customer satisfaction. ● Retained 3 big corporate customers by providing quality services and deploying timely intervention strategies. ● Computed every data and information about the branch, daily activities and processes into the data management system using Microsoft Excel. Show less