Igor Yamchuk

Chief Technology Officer at Nasc Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
UA

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Experience

    • Ireland
    • Telecommunications
    • 1 - 100 Employee
    • Chief Technology Officer
      • Nov 2020 - Present

    • Senior Solution Architect
      • Aug 2018 - Nov 2020

    • Solution Architect, Software Development Team Manager
      • Nov 2016 - Aug 2018
    • Senior Solution Architect, Integration Team Manager
      • May 2013 - Nov 2016

      Responsibilities:  Manager of integration team  Development of architecture of Streamline(R) Custom Objects Module  Internal and external system API architecture  Process consulting  Technical consulting  Architect and development of integration solutions Responsibilities:  Manager of integration team  Development of architecture of Streamline(R) Custom Objects Module  Internal and external system API architecture  Process consulting  Technical consulting  Architect and development of integration solutions

    • Ukraine
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior IT Consultant
      • May 2011 - Apr 2013

      Manager of technical support team (support of customer's IT systems) Solution pre-selling: HP uCMDB, HP BSM, Service Desk (HP SM, Omnitracker) Process consulting Technical consulting Architect of integration solutions Projects: KYIVSTAR GSM (Ukraine), 2012, Process consultant ITIL processes scope: 5 processes (Inc, Chg, Cfg, release, SLM) Review of processes, preparing for project of processes improvement CB PROMINVESTBANK (Ukraine), 2012, Technical consultant Development of integration solution to communicate with outsourcing organization Tool: Omnitracker CB PROMINVESTBANK (Ukraine), 2011, Process and Technical consultant CRM processes scope: lead management Tool: Omnitracker Module development: Lead management CB UKRSIBBANK (Ukraine), 2011, Technical consultant Development of integration solution to communicate with outsourcing team Tool: НР OV Service Desk 4.5 Technologies: Java, XML

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service-Now.com Maintenance and Support Team Leader
      • May 2010 - May 2011

      Participation in the development and implementation of processes service requests, incidents, change requests management Customization of modules in the framework of the IT processes of the bank Customization of modules: problems, projects Development of service catalog items to automate the creation of requests in the supported processes Development and implementation of workflows to support complex paths of requests, support for approvals Customization of email messages, unification templates for mail notifications Development of rules for responding to incoming mail messages Elaboration of rules on access to objects based on the Access Control module The development of integration mechanisms LDAP module Develop of difficult to calculate metrics Develop complex scripts manipulate objects (business rules, client scripts, UI scripts, etc) Support for external java-applications that interact with the System through the SOAP protocol Development of external integration based Perl-scripts that interact with the System through the SOAP protocol

    • Senior IT Consultant
      • Oct 2008 - Mar 2010

      CB FORUM (Ukraine), 2010, Process consultant, technical consultant ITSM processes scope: incident and request management Tool: OMNITRACKER 8 Integrations: LDAP, Lotus Domino, HR KYIVSTAR GSM (Ukraine), 2009, Process consultant, technical consultant Tool: НР OV Service Desk 5.1 eTOM processes scope: Trouble Ticketing System, Work Order Management Integrations: IBM NetCool Operations Management, Cramer Inventory, AlarmPoint Alert Management Module development: GSM Work Order Management (qooxdoo JavaScript framework) CB INDEX (Ukraine), 2009, Technical consultant IT processes scope: delegate management Tool: НР OV Service Desk 4.5 Web Module development: Delegate management (jsp)

    • Portugal
    • Human Resources Services
    • 1 - 100 Employee
    • IT Consultant
      • May 2008 - Sep 2008

      CB UKRSIBBANK (Ukraine), 2008, Process consultant ITSM processes scope: Incident management, Change management, Configuration management Tool: НР OV Service Desk 4.5 CB UKRSOTCBANK (Ukraine), 2008, Technical consultant ITSM processes scope: Problem management Tool: НР OV Service Desk 4.5 CB AVAL (Ukraine), 2008, Technical consultant IT processes scope: SR management (Web interface customization) Tool: НР OV Service Desk 4.5 (web) CB UKRSIBBANK (Ukraine), 2008, Process consultant ITSM processes scope: Incident management, Change management, Configuration management Tool: НР OV Service Desk 4.5 CB UKRSOTCBANK (Ukraine), 2008, Technical consultant ITSM processes scope: Problem management Tool: НР OV Service Desk 4.5 CB AVAL (Ukraine), 2008, Technical consultant IT processes scope: SR management (Web interface customization) Tool: НР OV Service Desk 4.5 (web)

    • IT Consultant
      • May 2004 - May 2008

      UMC/MTS (Ukraine), 2007, Process consultant eTOM processes scope: Trouble Ticketing System, Customer Support Tool: BMC ARS Rememy Helpdesk, BMC ARS Rememy Customer Support ASTELIT (Ukraine), 2005, Technical consultant eTOM processes scope: Trouble Ticketing System Tool: BMC ARS Rememy Helpdesk UMC/MTS (Ukraine), 2007, Process consultant eTOM processes scope: Trouble Ticketing System, Customer Support Tool: BMC ARS Rememy Helpdesk, BMC ARS Rememy Customer Support ASTELIT (Ukraine), 2005, Technical consultant eTOM processes scope: Trouble Ticketing System Tool: BMC ARS Rememy Helpdesk

    • Programmer Engineer
      • 2003 - 2004

      Enterprise Management System development (delphi) Enterprise Management System development (delphi)

Education

  • Kharkov Military University
    1992 - 1997

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