Experience

Stafferty

• Ukraine
• Staffing and Recruiting
• 1 - 100 Employee

• Outsourcing Project Manager

  • Jul 2022 - Present

  - Meetings with potential clients; - Company presentation. Selling Services; - Participation in tenders. Development of solutions for provided services; - Managing the process of preparing tender documentation. Calculation of the cost of services. Budget planning; - Agreement and signing of contracts. SLA creation; - Building the infrastructure of the project. Purchasing management; - Managing a customer service team; - Managing the recruitment process for the project. Selection of replacement project personnel; - Business process adjustment to improve efficiency; - Project team management. Creating a grading matrix. Team motivation; - Accounts receivable control; - Budgeting of the department for the future period; - Presentation of the department's results. Show less



ANCOR

• Mexico
• Design Services

• Outsourcing Project Manager

  • Aug 2019 - Jul 2022

  - Meetings with potential Clients. Presentation of the company. Sale of services; - Participation in tenders. Qualification of the request. Management of the process of preparing tender documents. Calculation of the cost of services. Creation of a commercial proposal. Participation in on-line trading; - Development of solutions for the implementation of services in accordance with the Client's requirements specification. Coordination of the algorithm of interaction between key persons of both parties; - Approval of the version of the Agreement on cooperation with the Client. Detailed description of the functional processes of interaction in the SLA; - Building the infrastructure of projects. Procurement process management; - Management of a team for servicing clients of outsourcing projects; - Coordination of the process of selection and replacement of project personnel; - Development of extra-solutions in case of project changes. Fixing the agreed terms in legal documents; - Coordination of billing. Control of accounts receivable; - Work in the CRM system; - Budgeting of future periods of the direction "Outsourcing of business processes"; - Conducting presentations of the Company's results for the reporting period. Show less



NES Fircroft

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Regional Business Development Manager

  • Nov 2018 - Aug 2019

  - Market analysis throughout Ukraine. Identification of potential customers. Search for contact information of decision makers; - Meetings with representatives of a potential Client. Presentation of the company. Discussion of potential inquiries for the sale of the company's services; - Participation in tenders. Filling out tender documents. Calculation of the cost of services. Commercial proposal creation; - Negotiations with the Client to agree on the cost of services. Coordination of service implementation processes with the manager; - Approval of the version of the Agreement on cooperation with the Client. Alteration; - Service implementation management. Coordination of the work of the customer service team; - Cooperation with contractors. Solving problems and conflict situations with the Client; - Coordination and billing. Control of accounts receivable; - Fixing commercial information in the CRM system. Show less



ManpowerGroup

• United States
• Translation and Localization

• Strategic Client Manager

  • Mar 2017 - Nov 2018

  - Search and attraction of new clients, through cold calls, business correspondence; - Participation in tenders. Filling out tender documents. Creation of presentations and commercial proposals; - Conducting business meetings and negotiations. Discussion of the terms of cooperation; - Performing calculations of the cost of services, creating legal documents, confirming the terms of cooperation with the Client; - Conclusion and amendment of Agreements. Document management; - Administrative support for current clients; - Prompt response to Clint's requests. Billing for services rendered. Control of accounts receivable; Show less



Промоушн Аутсорсинг

• Services Sales Specialist

  • Nov 2015 - Feb 2017

  - Creation of a database from scratch and maintaining the relevance of information from existing databases; - Search for up-to-date information; - Updating information in the database; - Preparation of pre-sale documents for the sales department; - Active work in Excel, CRM system. - Creation of a database from scratch and maintaining the relevance of information from existing databases; - Search for up-to-date information; - Updating information in the database; - Preparation of pre-sale documents for the sales department; - Active work in Excel, CRM system.