Igor Santos

Floor Supervisor at Café en Seine
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Contact Information
us****@****om
(386) 825-5501
Location
Dublin, County Dublin, Ireland, IE

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Bio

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Experience

    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Floor Supervisor
      • Sep 2021 - Present

      𝐃𝐮𝐭𝐢𝐞𝐬: • Oversee daily operations and ensure a smooth and efficient workflow. • Supervise and coordinate the activities of floor staff, including servers, bartenders, and hosts/hostesses. • Providing guidance and support to the floor staff to maintain high-quality customer service standards. • Assist in staff training and development to ensure consistent service excellence. • Monitor and maintain cleanliness and organization in the dining area, ensuring a pleasant and inviting ambience for customers. • Handle customer inquiries, concerns, and complaints professionally and respectfully. • Collaborate with the kitchen and bar staff to ensure timely and accurate order delivery. • Ensure compliance with health and safety regulations and hygiene standards. • Manage inventory and supplies to avoid shortages and wastage. • Assist in scheduling and managing staff shifts to maintain adequate coverage during operating hours. • Report to the management team regarding daily activities, issues, and performance evaluations. • Contribute to a positive and harmonious team atmosphere among the staff. Show less

    • Brazil
    • Motor Vehicle Parts Manufacturing
    • 200 - 300 Employee
    • Tax and Invoicing Specialist
      • Jun 2014 - Jan 2019

      𝐃𝐮𝐭𝐢𝐞𝐬: • Issue outgoing, incoming, remittance, export, and return invoices. • Manage billing and send out payment slips. • Record invoices and verify books. • Control supplier invoices in the tax authorities' system (Sefaz) for generating tax files. • Generate cargo and freight manifests. • Perform other relevant tasks related to the role. 𝐃𝐮𝐭𝐢𝐞𝐬: • Issue outgoing, incoming, remittance, export, and return invoices. • Manage billing and send out payment slips. • Record invoices and verify books. • Control supplier invoices in the tax authorities' system (Sefaz) for generating tax files. • Generate cargo and freight manifests. • Perform other relevant tasks related to the role.

    • Austria
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Office Administrator
      • May 2014 - Jun 2014

      𝐃𝐮𝐭𝐢𝐞𝐬: • Assist with marketing campaigns, including digital marketing efforts, social media management, email marketing, and content creation. • Monitor and track marketing campaign performance, generating reports and providing insights for improvement. • Maintain and update customer databases and mailing lists for targeted marketing activities. • Handle administrative tasks, including managing office supplies, scheduling appointments, and handling incoming and outgoing correspondence. • Support the sales team by providing marketing collateral and coordinating client meetings. • Assist in organizing events and trade shows to promote the company's products or services. • Respond to customer inquiries and provide exceptional customer service. • Handle general office duties, such as answering phone calls, greeting visitors, and managing office equipment. • Maintain filing systems and ensure documents are organized and accessible. • Collaborate with other departments to ensure smooth business operations. • Prepare and manage budgets for marketing initiatives and office expenses. • Ensure compliance with company policies and procedures. • Stay up to date with marketing trends and industry developments. • Generate regular reports on marketing activities and office administration tasks. • Take on ad hoc tasks and projects as assigned by management. Show less

Education

  • Independent College Dublin
    Barchelor of Digital Marketing, Accounting & Finance
    2021 - 2023

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