Igor da Silva Silveira

Analista TSC1 at IG Networks
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Contact Information
us****@****om
(386) 825-5501
Location
Curitiba, Paraná, Brazil, BR
Languages
  • English Full professional proficiency
  • Espanhol Elementary proficiency

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Credentials

  • Curso Básico de IPv6 - A distância
    NIC.br
    Mar, 2023
    - Nov, 2024
  • CCNA: Introduction to Networks
    Cisco
    Jan, 2023
    - Nov, 2024
  • Cybersecurity Essentials
    Cisco
    Oct, 2022
    - Nov, 2024
  • Redes Ópticas Passivas - PON
    DlteC do Brasil
    Sep, 2022
    - Nov, 2024
  • Switches DmOS - Layer 2
    Datacom
    Sep, 2022
    - Nov, 2024
  • Cisco IOS Essentials
    DlteC do Brasil
    Aug, 2022
    - Nov, 2024
  • Mikrotik - Tecnologia, Instalação e Configuração Básica
    DlteC do Brasil
    Aug, 2022
    - Nov, 2024
  • Curso Switches Ethernet - Parte I
    DlteC do Brasil
    Jul, 2022
    - Nov, 2024
  • SWITCHES ETHERNET - PARTE II
    DLtech
    Jul, 2022
    - Nov, 2024
  • T-Shoot Using Versa Analytics Self Paced
    Versa Networks
    Jun, 2022
    - Nov, 2024
  • Versa Secure SD-WAN Provisioning (EOL)
    Versa Networks
    Jun, 2022
    - Nov, 2024
  • Versa Titan Operational Training
    Versa Networks
    Jun, 2022
    - Nov, 2024
  • Certificação de Administrador de Redes
    Alura
    May, 2022
    - Nov, 2024
  • EFSET English Certificate 81/100 (C2 Advanced)
    EF Standard English Test (EF SET)
    Mar, 2022
    - Nov, 2024
  • Versa Essentials
    Versa Networks
    Mar, 2022
    - Nov, 2024
  • Versa Policy Basics 20.2 (V-POL-20.2)
    Versa Networks
    Mar, 2022
    - Nov, 2024
  • Programming Fundamentals
    Coursera
    Nov, 2021
    - Nov, 2024
  • Writing, Running, and Fixing Code in C
    Coursera
    Nov, 2021
    - Nov, 2024
  • Cisco Networking Academy
    Cisco Networking Academy
    Oct, 2021
    - Nov, 2024
  • MikroTik Certified Network Associate
    MikroTik
    Mar, 2023
    - Nov, 2024

Experience

  • IG Networks
    • Argentina
    • Telecommunications
    • 100 - 200 Employee
    • Analista TSC1
      • Jan 2023 - Present

      Atualmente atuo como analista TSC1 na equipe de Assurance, realizando o suporte e operando as atividades da área NOC (Network Operation Center).

    • Intern in Electrical Engineering
      • Jan 2022 - Jan 2023

      Currently, I work in the assurance team, performing support and operating the activities of the NOC (Network Operation Center) area.⚬ I attend to customers and suppliers.⚬ I handle technical calls.⚬ I use of various technologies such as Cisco, Juniper, Mikrotik, Versa, and Accedian is used on a daily basis.⚬ I also use various monitoring tools, such as Zabbix, Nagios, and Cacti.

  • SAGEMCOM
    • France
    • Telecommunications
    • 700 & Above Employee
    • Intern in Hardware Development
      • Jul 2021 - Aug 2021

      - Hardware development using C. - Programming in C language for hardware/microprocessors. - Code testing and debugging. - Hardware development using C. - Programming in C language for hardware/microprocessors. - Code testing and debugging.

  • WNI Soluções de Conectividade
    • Brazil
    • Telecommunications
    • 1 - 100 Employee
    • Intern in Telecommunication Projects | Electrical Eng.
      • Dec 2017 - Nov 2018

      - I developed projects in the network area (telecommunications). - I also helped in the administration of the resources for the installation and support teams. - I developed projects in the network area (telecommunications). - I also helped in the administration of the resources for the installation and support teams.

  • Vivo (Telefônica Brasil)
    • Brazil
    • Telecommunications
    • 700 & Above Employee
    • Support and Service Assistant
      • Mar 2015 - Jun 2017

      Customer service in general, helping to resolve technical issues regarding Vivo's equipment and products. Also performing tasks in the area of ​​network technician, but working more in the area of ​​Internet and TV technical support via Vivo's systems. Customer service in general, helping to resolve technical issues regarding Vivo's equipment and products. Also performing tasks in the area of ​​network technician, but working more in the area of ​​Internet and TV technical support via Vivo's systems.

Education

  • University Positivo (UP)
    B.Sc. in Electrical Engineering., Electrical Engineering
    2016 - 2023

Community

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