Experience

AVTODOM

• Russian Federation
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Chief Information Officer

  • Jan 2020 - Jun 2022

  Moscow, Moscow City, Russia • Directed 110 IT employees to support 5000 users • Led merge process (infrastructure, business applications and business processes) with AutoSpecCenter (42 dealerships salons) • Defined and delivered e-Commerce & Digital roadmap • Initiated and implemented B2B (automotive spare parts) – wholesalers’ store • Developed B2C (automotive spare parts, accessories, new and used cars) – consumers’ store • Implemented content media storage of 800 000 items linked with 250 brand websites,… Show more • Directed 110 IT employees to support 5000 users • Led merge process (infrastructure, business applications and business processes) with AutoSpecCenter (42 dealerships salons) • Defined and delivered e-Commerce & Digital roadmap • Initiated and implemented B2B (automotive spare parts) – wholesalers’ store • Developed B2C (automotive spare parts, accessories, new and used cars) – consumers’ store • Implemented content media storage of 800 000 items linked with 250 brand websites, online stores technologies stack: React, Java, Python, Kafka, Talend, Kubernetes, ELK (Elasticsearch, Logstash, and Kibana) • Integration with key Banks – to sell cars within their mobile applications • Co-ordinated development of Mobile Applications for Clients (in-house development based on Flutter) • Chaired a single ERP (in-house, C# and SQL), integёrated with 42 cars’ manufacturers and marketplaces • Organized IT platforms for new product roll out - Importer of KTM moto; Subscription for a car/moto • Incorporated AI tools: • Sales staffs speech analysis to evaluate conversation effectiveness • “ROI.Stat” - to measure of ads campaigns/channels effectiveness • “Exponea” - CDP to track Customer behavior at every contact point (sites, mobile applications, email marketing, call back calls • Guided roll out of Jira SD (ITIL based) with clear and measurable KPIs (signed SLA with business) • Administered Agile implementation (Kanban - back office systems’ development; Scrum - eCommerce, Mobile Applications and innovative projects) Show less



AVILON GROUP

• Chief Information Officer

  • Oct 2012 - Dec 2016

  Moscow, Russian Federation • Directed 50+ IT employees to support 2500 users • Developed digital strategy and new product roll out plans • Guided 1st online store (B2C) for vehicle sales, automotive parts and accessories • Launched online wholesalers’ store (B2B) for accessories and automotive parts sales (15 000+ items) • Implemented internal support center for 30 websites • Released a fault-tolerant server cluster which is provided 99% of stable operations • Set up Hyundai digital car-selling boutique… Show more • Directed 50+ IT employees to support 2500 users • Developed digital strategy and new product roll out plans • Guided 1st online store (B2C) for vehicle sales, automotive parts and accessories • Launched online wholesalers’ store (B2B) for accessories and automotive parts sales (15 000+ items) • Implemented internal support center for 30 websites • Released a fault-tolerant server cluster which is provided 99% of stable operations • Set up Hyundai digital car-selling boutique in a shopping mall (1st in Russia and 5th in the world) • Convinced creation and employed Mobile Applications for Clients (30 000+ uploads/year), for car mechanics (100 users) • Managed in-house development and roll out of mobile application as a Staff management system – more than 400 greenhouse employees working in area of 80 hectares get tasks from 1C ERP and mark them as done • Transformed few Dealer Management System into single one (including CRM for Sales and Marketing teams) integrated with 25 cars manufacturers and some marketplaces • Due to high load of single DMS with 1000 simultaneous connections, optimized performance of 1C and MS Sql. Failover and load Clustering • Reorganized Service Desk process to Jira SD, with clear and measurable KPIs (signed SLA with business) • Implemented Agile software development (Kanban - back office systems’ development; Scrum - eCommerce and innovative projects) Show less



TUI

• Germany
• Travel Arrangements
• 700 & Above Employee

• Chief Information Officer

  • Mar 2011 - Sep 2012

  Moscow, Russian Federation • Managed 25 IT employees (reduced on 15% after merge) to support 900 users • Led merge (infrastructure, business applications and business processes) of MosTravel, VKO.Travel and Kiev-Voyage • Guided launch of B2B portal for 1500 tour agencies (agency.tui.ru) • Accelerated launch of B2C site (with new CMS and content database based on Magento) for customers/tourists (tui.ru → fstravel.com) • Completed migration of 3 businesses single backoffice solution MasterTour - travel search… Show more • Managed 25 IT employees (reduced on 15% after merge) to support 900 users • Led merge (infrastructure, business applications and business processes) of MosTravel, VKO.Travel and Kiev-Voyage • Guided launch of B2B portal for 1500 tour agencies (agency.tui.ru) • Accelerated launch of B2C site (with new CMS and content database based on Magento) for customers/tourists (tui.ru → fstravel.com) • Completed migration of 3 businesses single backoffice solution MasterTour - travel search system of a high availability • Integrated MasterTour with travel global distribution systems and suppliers: Hotelbeds, Olimpia, Giata, Juniper • Coordinated BI and forecasting project (QlikView 9.2) • Minimized cost and prepared process for massive own tour agencies relocation (300 mini-offices) Show less



Independence Group

• Automotive
• 1 - 100 Employee

• Chief Information Officer

  • Nov 2008 - Feb 2011

  Moscow, Russian Federation • Downsized IT employees from 95 to 43, through centralization of IT function • Set up a single ServiceDesk (ITIL/ITSM) to support 2400 users in 17 distributed offices (24h/7d) • Led integration of 17 office telephone stations into one Virtual Phone Network with Single Call Center • Developed a 3-year IT strategic plan including DRP and contingency plan • Initiated and implemented effective Risk and Crisis Management • Minimized Total Cost of Ownership through: virtualization… Show more • Downsized IT employees from 95 to 43, through centralization of IT function • Set up a single ServiceDesk (ITIL/ITSM) to support 2400 users in 17 distributed offices (24h/7d) • Led integration of 17 office telephone stations into one Virtual Phone Network with Single Call Center • Developed a 3-year IT strategic plan including DRP and contingency plan • Initiated and implemented effective Risk and Crisis Management • Minimized Total Cost of Ownership through: virtualization, computing resources centralization and migration to open source • Re-negotiated ‘enterprise agreements’ with key vendors (Microsoft, Oracle, IBM) with 30-50% savings • Coordinated roll out of single ERP (1C platform) for all 10 branches Show less



Sanofi

• France
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Chief Information Officer

  • Sep 2005 - Nov 2008

  Moscow, Russian Federation • Management of 15 IT employees (optimized on 15%) to support 1200 users • Conducted merge (infrastructure, applications and business processes) Sanofi and Aventis • Led migration to SAP from iScala and in-house system • Founded “SAP competence centre” to perform SAP implementations and users support in 5 CIS countries • Conducted CRM/ETMS roll out for 800 medical representatives • Executed project – based on Oracle EPM (Budgeting and Forecasting) • Designed Service Desk… Show more • Management of 15 IT employees (optimized on 15%) to support 1200 users • Conducted merge (infrastructure, applications and business processes) Sanofi and Aventis • Led migration to SAP from iScala and in-house system • Founded “SAP competence centre” to perform SAP implementations and users support in 5 CIS countries • Conducted CRM/ETMS roll out for 800 medical representatives • Executed project – based on Oracle EPM (Budgeting and Forecasting) • Designed Service Desk concept (ITIL based) with clear and measurable KPI (signed SLA with Russian branch and 5 CIS countries) • Mastered creation of corporate Intranet integrated with HR & Payroll system, to speed-up workflow processes, including contract management Show less



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Project Manager

  • Sep 2004 - Sep 2005

  Moscow, Russian Federation Managed international IBM experts for strategic outsourcing deals with biggest Russian companies: • Lukoil - largest global producers of petrol, oils, etc. with operations in more than 40 countries • RAO UES - the biggest electric power holding



JTI (Japan Tobacco International)

• Switzerland
• Tobacco Manufacturing
• 700 & Above Employee

• IT Manager

  • Apr 2003 - Sep 2004

  Moscow, Russian Federation Management deployment of Business Systems: • Enterprise Resource Planning (ERP - SAP) • Customer Relationship Management (CRM - Siebel) • Sales Force Automation (SFA – inhouse), including handhelds for van-selling process • Business Performance Management (BPM - Infor) • Business Intelligence (Microsoft SSAS, SSRS, SSIS) • Information exchange with Distributors (stock replenishment and sales channels control) • Corporate Portal (with Contract Management and documentation… Show more Management deployment of Business Systems: • Enterprise Resource Planning (ERP - SAP) • Customer Relationship Management (CRM - Siebel) • Sales Force Automation (SFA – inhouse), including handhelds for van-selling process • Business Performance Management (BPM - Infor) • Business Intelligence (Microsoft SSAS, SSRS, SSIS) • Information exchange with Distributors (stock replenishment and sales channels control) • Corporate Portal (with Contract Management and documentation flows) – MS Sharepoint • Web-based solution for Competitive Intelligence (collection of information on competitors’ activities from regional sales representatives and mapping it against company market performance/shares/etc.) • Mobile application for Evaluation/Appraisal of employees performance, integrated with SAP HR Show less



Unilever

• United Kingdom
• Manufacturing
• 700 & Above Employee

• IT Manager

  • Sep 1995 - Apr 2003

  Moscow, Russian Federation • Set up a Service Desk for 940 employees in 2 offices (Moscow and St. Petersburg), 3 factories, and 75 regional mini-offices • Established a single data center for all locations (offices and factories) • Designed a unified desktop environment for all company computers • Created an IT Disaster Recovery Plan • Act as product manager in creation corporate and brand websites with 3rd parties, as well as a company intranet site in-house development • Managed development and roll out… Show more • Set up a Service Desk for 940 employees in 2 offices (Moscow and St. Petersburg), 3 factories, and 75 regional mini-offices • Established a single data center for all locations (offices and factories) • Designed a unified desktop environment for all company computers • Created an IT Disaster Recovery Plan • Act as product manager in creation corporate and brand websites with 3rd parties, as well as a company intranet site in-house development • Managed development and roll out a B2B website to collaborate with 500+ distributors Show less



Sadko-Arkada

• System Administrator

  • Nov 1994 - Sep 1995

  Moscow, Russian Federation



Olivetti

• Italy
• IT Services and IT Consulting
• 500 - 600 Employee

• Software Engineer

  • Jun 1991 - Nov 1994

  Moscou, Russie