Experience

Pinnacle Custom Signs

• United States
• Advertising Services
• 1 - 100 Employee

• Quality Control Administrator

  • Oct 2021 - Present

  Review completed products to determine if they meet the specifications as reflected on design proofs and returning those that do not pass to responsible party. “Staging” of products for installation crews to ensure that all products to be installed are ready and accessible, ensuring that items for install are not left behind Review completed products to determine if they meet the specifications as reflected on design proofs and returning those that do not pass to responsible party. “Staging” of products for installation crews to ensure that all products to be installed are ready and accessible, ensuring that items for install are not left behind



I R Business Consulting

• Business Development Specialist

  • Jan 2013 - Jan 2022

  Significant history meeting and/or exceeding high volume outbound/inbound call targets of 150 - 200 engages daily, prospecting, client acquisition, sales pipeline management, and market research.Expertise in utilizing various customer service/sales tactics including overcoming objections, value propositioning, mirroring, upselling, cross selling, feature/benefit, B.A.N.T. and consultative techniques. Additional roles in employee development coaching and training, call center QA, script writing, as well as client management via proprietary CRM platforms



Unicorp Technologies LLC

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• Call Center Sales Manager

  • Feb 2012 - Jan 2016

  Managing Call Center with up to 10 outbound sales representatives.Responsible for sales/customer service training, coaching and development of staff.Duties include recruitment of personnel, maintaining data of applicant screening, interviews, assessment, offer negotiations and onboarding and paper files of, payroll, leads, sales and appointments. Managing Call Center with up to 10 outbound sales representatives.Responsible for sales/customer service training, coaching and development of staff.Duties include recruitment of personnel, maintaining data of applicant screening, interviews, assessment, offer negotiations and onboarding and paper files of, payroll, leads, sales and appointments.



Complete Telecom Solutions

• Telecommunications Consultant

  • Mar 2009 - Jan 2012

  Used probing skills and solution based sales techniques for problem resolutionExperienced in developing and executing a sales strategy to build pipeline and drive revenueProduct analysis for telecom offerings such as digital T1 links, DSL, wireless networking and mobility solutions Used probing skills and solution based sales techniques for problem resolutionExperienced in developing and executing a sales strategy to build pipeline and drive revenueProduct analysis for telecom offerings such as digital T1 links, DSL, wireless networking and mobility solutions