Experience

Mediktor

• Spain
• Wellness and Fitness Services
• 1 - 100 Employee

• Senior Program Manager

  • Nov 2020 - Present

  Program Manager and Head of Delivery responsible for the successful integration of Mediktor Technology (web, native apps and backoffice cloud-solution) on a numerous customer base (more than 40 customers). Reporting directly at C-Level (CTO, CMO & CEO). Other responsibilities: - Management of end to end product lifecycle - Management of technical delivery team (backoffice, web, iOS, Android, UX/UI, QA) using Agile methodologies - Technical recruitment and team integration - Support to business development area (pre-sales & maintenance) - PMO coordination: introduction of new processes and methodologies. - Coordination of linguistic area Show less



IGT

• United Kingdom
• Software Development
• 700 & Above Employee

• • Mar 2018 - Nov 2020

  Program Manager for German leading lottery (Westdeutsche Lotterie GmbH)Milestones accomplished:- Increase Customer satisfaction to highest levels since years- Improve Process in customer deliverables; specially in 3rd party software quality- Achieve savings in all projects delivered in 2019.Main duties:- Define yearly scope & roadmap together with the customer - Manage different project managers dealing with the ongoing projects for the customer- Consolidate best practices between different projects and German customers.- Cooperate with Account Managers producing offers & finding new sales opportunities Show less

• • Sep 2015 - Mar 2018

  Project Manager with the following responsibilities:- Customer management: support and escalation point of contact- Scope and road map definition- Coordination off-shore & in-shore development teams (working in different time zones) and building a successful team after some organizational changes (merge & cost reduction)- Review and assist in software requirements definition- Coordinate and oversee development teams in developing customer requirements- Multi-task in different projects and deliveries: both new implementations and maintenance tasks- Definition and implementation an appropriate Governance model for the accounts- Coordinate team assignments, build Software Delivery Plan, Cost Estimation & BudgetCurrently working for the biggest German lottery:- West Lotto: Münster, WestfalenJanuary - July 2016. Implementation of new add-on games for Eurojackpot and GlücksSpirate games. New functionalities related with CRM (email gathering for marketing purposes and creation of digital player cards to be used via Internet)September - November 2016: Improvements to lottery sellers handleDecember 2016 - now: promotions implementationActing also as deputy project manager and technical lead for other German lotteries:1) SachsenLotto: Leipzig, SaxonyNovember 2015 - January 2016: Replacement of internal Player Services module for an external 3rd party moduleMarch 2016 - October 2016: New best-seller functionalities for Lotto and Eurojackpot games. December - now: maintenance tasks2) Lotto Thüringen: Suhl, Thüringen. On-going services activities after roll-out of new lottery-selling desktop terminal. Show less

• • Sep 2008 - Sep 2015

  As a Tech Lead, I shared a subset of responsibilities of a Team Lead, an Architect, an Engineering Manager and a Project Manager: - Blend leadership and management skills applied in a technical context - Coordinate a team of developers which size vary depending on the project implemented (small-medium teams)- Perform estimations, costings and budgets of projects of different sizes (from 100 k€ to few millions €)As Software Engineer, I evolved from a junior to a senior level:- Working with handheld and desktop devices selling lottery tickets. Developing for lottery companies all over the world and participating in projects with the following tasks: software requirements specification, software design description, software development and unit testing. - Leading small team of developers (3-5).- Mentoring junior developers in terminal development.- Winning several company awards due to outstanding project implementation and commitment.- Being able to adapt / switch to different technologies and programming languages.- Programming languages: C, C++, Java, Qt, Python, shell scripting and QtopiaAbout GTECH / IGT:In April 2015, GTECH completed its acquisition of gaming products designer and manufacturer International Game Technology (IGT). Since this milestone, the new combined company is known as IGT.IGT is the world's leading end-to-end gaming company. Its holding company headquarters are in the United Kingdom, with operating headquarters in Rome, Italy; Las Vegas, Nevada; and Providence, Rhode Island. IGT has more than 12,000 employees across the globe.IGT is uniquely positioned to provide the government-sponsored and commercial gaming industry with proven solutions for gaming, lottery, interactive, and social, through every channel across the spectrum, including retail, web, and mobile. Show less