Ignacio Velázquez
Technical Support Agent at PageFly - Shopify Advanced Page Builder- Claim this Profile
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Bio
Ayrton Zampietri
Ignacio Velázquez is a highly professional individual who possesses excellent skills and aptitudes in his field. As a former colleague at PageFly, I had the pleasure of working with Ignacio and can attest to his exceptional attitude of service and willingness to go the extra mile for both clients and colleagues. Ignacio's interpersonal skills are second to none, and he has a natural talent for building strong relationships with clients and colleagues alike. He is a great communicator and always ensures that he fully understands the needs of his clients before offering his expert advice. In terms of technical skills, Ignacio is an expert in his field and possesses a deep understanding of the tools and technologies required to succeed. He is constantly staying up to date with the latest industry trends and developments, and he is always eager to share his knowledge with others. Overall, I would highly recommend Ignacio Velázquez for any role that requires a high level of professionalism, exceptional interpersonal skills, and technical Front-End and Shopify expertise. He is a true asset to any team and has a bright future ahead of him.
Ayrton Zampietri
Ignacio Velázquez is a highly professional individual who possesses excellent skills and aptitudes in his field. As a former colleague at PageFly, I had the pleasure of working with Ignacio and can attest to his exceptional attitude of service and willingness to go the extra mile for both clients and colleagues. Ignacio's interpersonal skills are second to none, and he has a natural talent for building strong relationships with clients and colleagues alike. He is a great communicator and always ensures that he fully understands the needs of his clients before offering his expert advice. In terms of technical skills, Ignacio is an expert in his field and possesses a deep understanding of the tools and technologies required to succeed. He is constantly staying up to date with the latest industry trends and developments, and he is always eager to share his knowledge with others. Overall, I would highly recommend Ignacio Velázquez for any role that requires a high level of professionalism, exceptional interpersonal skills, and technical Front-End and Shopify expertise. He is a true asset to any team and has a bright future ahead of him.
Ayrton Zampietri
Ignacio Velázquez is a highly professional individual who possesses excellent skills and aptitudes in his field. As a former colleague at PageFly, I had the pleasure of working with Ignacio and can attest to his exceptional attitude of service and willingness to go the extra mile for both clients and colleagues. Ignacio's interpersonal skills are second to none, and he has a natural talent for building strong relationships with clients and colleagues alike. He is a great communicator and always ensures that he fully understands the needs of his clients before offering his expert advice. In terms of technical skills, Ignacio is an expert in his field and possesses a deep understanding of the tools and technologies required to succeed. He is constantly staying up to date with the latest industry trends and developments, and he is always eager to share his knowledge with others. Overall, I would highly recommend Ignacio Velázquez for any role that requires a high level of professionalism, exceptional interpersonal skills, and technical Front-End and Shopify expertise. He is a true asset to any team and has a bright future ahead of him.
Ayrton Zampietri
Ignacio Velázquez is a highly professional individual who possesses excellent skills and aptitudes in his field. As a former colleague at PageFly, I had the pleasure of working with Ignacio and can attest to his exceptional attitude of service and willingness to go the extra mile for both clients and colleagues. Ignacio's interpersonal skills are second to none, and he has a natural talent for building strong relationships with clients and colleagues alike. He is a great communicator and always ensures that he fully understands the needs of his clients before offering his expert advice. In terms of technical skills, Ignacio is an expert in his field and possesses a deep understanding of the tools and technologies required to succeed. He is constantly staying up to date with the latest industry trends and developments, and he is always eager to share his knowledge with others. Overall, I would highly recommend Ignacio Velázquez for any role that requires a high level of professionalism, exceptional interpersonal skills, and technical Front-End and Shopify expertise. He is a true asset to any team and has a bright future ahead of him.
Experience
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PageFly - Shopify Landing Page Builder
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Vietnam
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Software Development
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1 - 100 Employee
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Technical Support Agent
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Dec 2021 - Present
• Fix complex technicall issues using: CSS, HTML, JavaScript and Liquid.• Quickly learn other apps documentations to integrate them intoPageFly pages.• Help and teach other members of the team, earning the top“nice actions” bonus for several months, which is based in peer reviews.• Convert merchants into happy and loyal customers, leadingto great reviews for the app, earning the top reviews bonusmultiple months.
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Customer Support Agent
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Jul 2021 - Dec 2021
• Deliver high quality support and education to merchants through live chat and custom videos.• Solve technicall issues using HTML and CSS. • Report bugs and customers feedback.• Help and teach other members of the team, earning the top“nice actions” bonus for several months, which is based in peer reviews.• Convert merchants into happy and loyal customers, leadingto great reviews for the app, earning the top reviews bonusmultiple months.• Got promoted to technical support after 6 months in the position. Show less
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Profesional independiente
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Carballo, Galicia, Spain
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Freelance work for local businesses
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Mar 2019 - Jan 2022
• Logo design using Adobe Illustrator and Autodesk Sketchbook • Web design using Adobe XD and Figma • Landing pages using Wordpress and Shopify • Wodrpress maintenance • Facebook and Google Ads planification • Logo design using Adobe Illustrator and Autodesk Sketchbook • Web design using Adobe XD and Figma • Landing pages using Wordpress and Shopify • Wodrpress maintenance • Facebook and Google Ads planification
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Umbral Marketing
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Montevideo, Uruguay
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Kindle Specialist
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Feb 2017 - Nov 2018
• Market research • Design covers, SEO friendly titles and indexes for the books. • Marketing across the amazon platform, facebook ads and forums. • Interaction with Amazon reviewers • Market research • Design covers, SEO friendly titles and indexes for the books. • Marketing across the amazon platform, facebook ads and forums. • Interaction with Amazon reviewers
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Education
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2023 - 2024
Assembler Institute of Technology
Master Software Development, Computer Software Engineering -
2014 - 2016
Universidad ORT Uruguay
Associate's degree, Graphic Design
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