Experience

CIVIR

• Spain
• IT Services and IT Consulting
• 100 - 200 Employee

• Country Manager

  • Nov 2018 - Present

  Mexico Provides leadership, mentorship and value to the customers in the area of the services strategy and offerings, sales and delivery capability and overall performance and execution of the business plan. Senior professional who has demonstrated an ability to lead based on experience, knowledge, passion and competence. Works closely with sales and delivery teams to coordinate and conduct the delivery of high-level solutions.



Dell EMC

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sr Manager Deployment Services for Iberia at Dell EMC

  • Mar 2017 - Oct 2018

  Madrid y alrededores, España Services professional who provides leadership to the Iberia organization (Spain & Portugal) in the areas of services strategy and offerings, as well as business performance an execution. Responsible for the development of PS standards, policies, and procedures. Drives utilization, increased revenue, and the delivery of billable engagements for EMC products and services. Has a demonstrated ability to lead based on experience, industry / organizational knowledge, passion, and competence. Works… Show more Services professional who provides leadership to the Iberia organization (Spain & Portugal) in the areas of services strategy and offerings, as well as business performance an execution. Responsible for the development of PS standards, policies, and procedures. Drives utilization, increased revenue, and the delivery of billable engagements for EMC products and services. Has a demonstrated ability to lead based on experience, industry / organizational knowledge, passion, and competence. Works closely with sales and delivery teams to coordinate and oversee the delivery of Professional services solutions. Promotes the development of strong, cooperative relationships between services professionals and all EMC organizations. Builds and maintains successful relationships with customers while providing resources necessary to meet customer needs.

• Mgr Professional Services

  • Apr 2013 - Feb 2017

  Madrid Manager of all residency delivery members (60 engineers) and responsable of managed services at EMC for the whole country (Spain).

• Storage Delivery Manager

  • Jan 2008 - Mar 2013

  This position is a critical part of the on site Storage Managed Services team. The Storage Delivery Manager''s role is the most significant on-site role and is responsible for both the operational performance of the customer''s storage infrastructure and the client relationship. The Storage Delivery Manager is responsible for ensuring that the SMS (ITIL based) processes are followed at all times and that EMC consistently meets or exceeds the Service Level Agreements that have been negotiated… Show more This position is a critical part of the on site Storage Managed Services team. The Storage Delivery Manager''s role is the most significant on-site role and is responsible for both the operational performance of the customer''s storage infrastructure and the client relationship. The Storage Delivery Manager is responsible for ensuring that the SMS (ITIL based) processes are followed at all times and that EMC consistently meets or exceeds the Service Level Agreements that have been negotiated with the client. Those chosen for this role must have a variety of skills, including technical, communications, process, and financial. Storage Delivery Managers will have a history of managing in a performance based environment and a strong background in managing and motivating teams in a matrix environment. Fundamentally, the Storage Delivery Manager must have the following three competencies: 1. Technical competency in the data center/storage arena; 2. Process skill and analytics; and 3. Communications and management skills.

• Storage Operations Specialist

  • Jan 2005 - 2010

  The Storage Operations Specialist provides operational support and guidance to customers to support the management and use of EMC storage solutions. Responsible for performing a wide variety of daily storage management tasks as well as providing recommendations for effective and efficient storage system use.



Omega Peripherals

• Spain
• Information Technology & Services
• 100 - 200 Employee

• STORAGE and BACKUP ADMINISTRATOR

  • Jan 2004 - Dec 2004

  Working as an IT system integrator for storage, backup and virtualization projects.



Bull

• France
• IT Services and IT Consulting
• 700 & Above Employee

• IT ADMINISTRATOR

  • Jan 2001 - Dec 2003



sureuskadi

• Jefe de producción

  • Jul 1998 - Dec 2000