Ignacio Olichon Gonçalves

Remote FRENCH/ENGLISH Bilingual Customer Service Representative at OnSpot travel assistance
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Contact Information
us****@****om
(386) 825-5501
Location
Petrópolis, Rio de Janeiro, Brazil, BR

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Credentials

  • Excel 2019: Formação Básica
    LinkedIn
    Sep, 2020
    - Oct, 2024

Experience

  • OnSpot travel assistance
    • United States
    • Travel Arrangements
    • 1 - 100 Employee
    • Remote FRENCH/ENGLISH Bilingual Customer Service Representative
      • Nov 2022 - Present
  • KNN Idiomas Brasil
    • Brazil
    • Education Administration Programs
    • 700 & Above Employee
    • Professor de inglês e francês
      • May 2020 - Nov 2022

      Professor de idiomas (Inglês e Francês) para todas as idades. Ensino a distância pela empresa KNN Idiomas Professor de idiomas (Inglês e Francês) para todas as idades. Ensino a distância pela empresa KNN Idiomas

  • Club Med Valmorel
    • France
    • Hospitality
    • 1 - 100 Employee
    • Guest Relations Agent
      • Dec 2019 - Apr 2020

      Atendimento ao cliente Internacional durante a temporada de Ski, serviço fornecido aos clientes VIP's. Acompanhamento total ao cliente e pedidos especiais; antes, durante e após sua estadia ao Hotel. Atendimento ao cliente Internacional durante a temporada de Ski, serviço fornecido aos clientes VIP's. Acompanhamento total ao cliente e pedidos especiais; antes, durante e após sua estadia ao Hotel.

  • Hotel Formule 1 Morumbi
    • Night Audit\Guest Attendant
      • Mar 2011 - Feb 2012

      24 years, Single, Brazilian. Curriculum Vitae Goals: Night Audit, Guest Attendant. Achievements: Participation in the elaboration of the Night Audit Check-list of the Hotel Formule I Morumbi (São Paulo).; Barman - Tamboatá (Petrópolis – Rio de Janeiro) – Extra on the weekends of April and July 2011. Customers service, preparation of cocktails. Chef de Partie – Piazza Papa (Nice - França) – Season from November to March 2009. Preparation of menus from recipe charts (starter, main course and dessert). Preparation of the dishes. 1er comin – Hôtel des Thermes*** (Luc sur Mer - France) – Season from March to September 2008. Preparation of vegetables and hot dishes in a brigade for 15 persons under orders of the chef Christophe Frilley in a logis de France gastronomique. Barman and Attendant – La Crémaillère** (Courseulles sur mer - França) – Extra from January to March 2008. Preparation of cocktails and appetizers, coordination of the bar and service. Barman – Bowling de la mer (Courseulles sur mer) – Extra from February to March 2008. Preparation of cocktails and coordination of the bar Comin and Attendant – La Renardière (Mont Bovon - Suiça) – Season from July to September 2007. Polivalentet : help with the preparation of the dishes, client welcoming, service. Formações Mise à niveau – BTS Hotelaria – Lycée Notre-Dame-de-Nazareth (France). Inglish - advanced. French - fluent. Notions of computation. Hotel Management, Centro Universitário SENAC. Conclusion Dezembro 2012. Show less

Education

  • Centro Universitário Senac Santo Amaro
    Master of Technology (M.Tech.), Hotel/Motel Administration/Management
    2011 - 2013

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