Ignacio Marcaccio
Manager on Duty at The Spencer Hotel- Claim this Profile
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Inglés Native or bilingual proficiency
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Portugués Full professional proficiency
Topline Score
Bio
Credentials
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Professional Bartender
Instituto Argentino de CocteleríaMar, 2014- Nov, 2024 -
First Certificate Expert
Cambridge UniversityMay, 2011- Nov, 2024
Experience
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The Spencer Hotel
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Ireland
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Hospitality
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1 - 100 Employee
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Manager on Duty
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Mar 2023 - Present
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Riu Plaza The Gresham Dublin
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Ireland
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Hospitality
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1 - 100 Employee
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Shift Leader
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Nov 2021 - Mar 2023
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Argenta Tower Hotel & Suites
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Buenos Aires, Argentina
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Receptionist
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Oct 2015 - Feb 2021
Received and registered guests on arrival. Ensured all documentation relating to the registration and checking out of guests is as per standard of procedures. Handled all customer queries in a professional and attentive manner and reported any problems to the Duty Manager. Administered reservations, cancellations and no-shows in line with company policy. Worked with software framework Desbravador. Took payments and balanced reception cash at the end of each shift. Received and registered guests on arrival. Ensured all documentation relating to the registration and checking out of guests is as per standard of procedures. Handled all customer queries in a professional and attentive manner and reported any problems to the Duty Manager. Administered reservations, cancellations and no-shows in line with company policy. Worked with software framework Desbravador. Took payments and balanced reception cash at the end of each shift.
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Argenta Tower Hotel & Suites
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Buenos Aires, Argentina
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Bellboy
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Nov 2014 - Oct 2015
Checked in and out hotel guests as required as well as assisting with guest requests in relation to luggage/porterage. Was responsible for the front entrance and reception area of the hotel and ensure that it is clean and tidy at all times. Guest services, room service and prompt handling of customer queries. performed basic maintenance tasks in the spa area. Checked in and out hotel guests as required as well as assisting with guest requests in relation to luggage/porterage. Was responsible for the front entrance and reception area of the hotel and ensure that it is clean and tidy at all times. Guest services, room service and prompt handling of customer queries. performed basic maintenance tasks in the spa area.
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Credipaz SA
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San Miguel Buenos Aires
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Administrative Employee
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Aug 2011 - Dec 2013
Performed data entry and stock control tasks. Handled suppliers. Assisted with assembly and distribution of orders to different branches. Performed data entry and stock control tasks. Handled suppliers. Assisted with assembly and distribution of orders to different branches.
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