Ignacio Loza iii
Sales Associate at Samy's Camera- Claim this Profile
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Topline Score
Bio
Credentials
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Apple Certified Desktop Technician (ACDT)
AppleJan, 2007- Nov, 2024 -
Apple Certified Macintosh Technician (ACMT)
AppleJan, 2007- Nov, 2024 -
Apple Certified Portable Technician (ACPT)
AppleJan, 2007- Nov, 2024
Experience
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Samy's Camera
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United States
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Photography
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1 - 100 Employee
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Sales Associate
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Sep 2007 - Present
Responsible for all activities from purchasing through sales. Managed apple products for 5 stores and custom configurations orders. Established and managed purchasing accounts through Tech Data, Ingram Micro and Apple. Certified Apple Technician. • Assist an average of 40 customers per day in finding or selecting items and providing recommendations which have generated a total of $5k in additional revenue. • Recommended alternative merchandise to management, which were implemented and resulted in 30% improvement in sales. • Maintain accurate and attractive merchandise displays and demos ensuring strategic placement of products in order to maximize purchases. • Aided Spanish- speaking customers, increasing repeat and loyal customer base by 20%. Show less
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FedEx Kinkos
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Santa Barbara, California Area
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Customer Service Representative
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Jan 2004 - Sep 2007
Specialized in customer satisfaction through in person and phone interactions. Managed as the Graphic Design and Oversize Specialist. Resolved order issues, design flaws litigation copy assignments. • Helped an average of 30 customers per day in responding to inquiries and graphic design consults. • Achieved an average of 120% of sales goals for three consecutive months. • Provided outstanding customer service, receiving 96% in customer service feedback surveys. • Stocked, replenished, and organized inventory with accuracy and efficiency, completing task 10% faster than average associates. Show less
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Old Man Mountain Bike Racks
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Santa Barbara, California Area
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Manufacturing Operations Specialist
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Mar 2002 - Jan 2004
Managed bike rack assembly operations. Operations included kitting all parts to the manufacturing floor, cleaning, handling aluminum, welding and putting to stock. Responsible for handling, statusing and communicating production needs and risks. • Handled over 100 assemblies a day. • Led standup meetings for daily assembly plans and goals. • Recommended actions to management for efficiencies and streamline initiatives Managed bike rack assembly operations. Operations included kitting all parts to the manufacturing floor, cleaning, handling aluminum, welding and putting to stock. Responsible for handling, statusing and communicating production needs and risks. • Handled over 100 assemblies a day. • Led standup meetings for daily assembly plans and goals. • Recommended actions to management for efficiencies and streamline initiatives
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Education
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Santa Barbara High School
Web Page, Digital/Multimedia and Information Resources Design