Ignacio Felix

IT Infrastructure & Network Manager (Core Technologies) at Canyon Pipe & Supply Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Phoenix Area
Languages
  • English Full professional proficiency
  • Spanish Native or bilingual proficiency

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Jorge Luis Correa

Ignacio is a very good professional but most important is an excellent person. We work together for a few months where I learned a lot from him. He has a strong knowledge of infrastructure and security. His way of being, makes him to always find a way to improve the results of the teams where he is working... He likes to apply different methodologies in order to obtain metrics, which helps the continuous improvement of the company. For sure, I would like to work again in a team with Ignacio in the future.

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Credentials

  • PCNSE
    Palo Alto Networks
    Oct, 2022
    - Oct, 2024
  • ACE
    Palo Alto Networks
    Sep, 2022
    - Oct, 2024
  • CPPM (Clear Pass)
    Aruba, a Hewlett Packard Enterprise company
    Jun, 2022
    - Oct, 2024
  • Project Management Profressional - PMP
    CETYS Universidad
    Sep, 2021
    - Oct, 2024
  • Network +
    CompTIA
    Jun, 2021
    - Oct, 2024
  • Fortinet
    Fortinet
    Jun, 2019
    - Oct, 2024
  • ACMA
    Aruba, a Hewlett Packard Enterprise company
    Apr, 2019
    - Oct, 2024
  • Lean Six Sigma Green Belt
    Air Academy Associates
    May, 2015
    - Oct, 2024
  • JNCP
    Juniper Networks
    Jul, 2010
    - Oct, 2024
  • CCNA
    Cisco
    Feb, 2023
    - Oct, 2024

Experience

    • United States
    • Wholesale
    • 1 - 100 Employee
    • IT Infrastructure & Network Manager (Core Technologies)
      • May 2019 - Present

      • Perform local administration and operations functions as appropriate in according standards, policies, and procedures. • Provides strategy, budgeting and disaster recovery continuity planning to offices and staff in multiples operating. • Perform complex software/hardware troubleshooting, patches and re-installations in cooperation with the Enterprise Helpdesk and in accordance with established SLAs. • Responsible to administers and maintains information technology systems (Including LAN, WAN, WLAN complex environments such Ubiquiti & Cisco). • Provide IT Operation functions for hardware, software, and voice/data network solutions standards. • Main responsible for purchase, installations, and life cycle maintenance of PCs, Servers network connectivity Equipment. • Acting as primary point of communicating between IT and operating, business including functional units. • Performed application results by conducting system audits of technologies implemented through change control process. •• Responsible for procurement, installation and life-cycle maintenance of IT hardware and software (includes PCs, peripherals, Servers, Support Services) • Contribute and perform escalated technical support that requires an on-site presence (Server, NAS, network or PC equipment failure), including data backup recovery. • Responsible to maintain ShoreTel & Avaya PBX controller including hosted PBX, PSTN, SIP, DID configuration. • Provided 24x7 response and resolution to network, server and security alerts supervising 1 engineers 2 Sys Admin and 1 technician over my leadership. • Responsible to provide extremely services for Security platform pfSense, Fortinet and Palo Alto firewall. • Direct technological research by studying organization goals, strategies, practices, and user projects. • Conduit projects by coordinating resources and timetables with user departments and data center. Show less

    • United States
    • Farming
    • 1 - 100 Employee
    • IT Systems Manager
      • Mar 2019 - May 2019

      • Responsible to administers and maintains information technology systems (Including LAN, WAN, WLAN complex environments). • Provide IT Operation functions for hardware, software, and voice/data network solutions standards. • Main responsible for purchase, installations, and life cycle maintenance of PCs, Servers network connectivity Equipment. • Acting as primary point of communicating between IT and operating, business including functional units. • Perform local administration and operations functions as appropriate in according standards, policies, and procedures. • Provides strategy, budgeting and disaster recovery continuity planning to offices and staff in multiples operating. • Responsible of local inventory maintenance and software license management NCentral. • Collaborate to security compliance in accordance with IT standards policies and procedures. • Responsible for procurement, installation and life-cycle maintenance of IT hardware and software (includes PCs, peripherals, servers. • Contribute and perform escalated technical support that requires an on-site presence (server, NAS, network or PC equipment failure), including data backup recovery. • Perform complex software/hardware troubleshooting, patches and re-installations in cooperation with the Enterprise Helpdesk and in accordance with established SLAs. • Perform Meraki G, Z, H, model installations for new sites apertures. • Manage CITRIX Environment for multi-application support. • Responsible to maintain ShoreTel Mobility controller including hosted PBX, PSTN, SIP, DID configuration. Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Senior Network Engineer III - Firewall Lead
      • Mar 2018 - Mar 2019

      • Responsible to planning all the deployments of CAFEs around the global remote sites across (America, Europe, Asia) • Collaborated on Data Center decommission from Orlando city into Atlanta colocation DC. • Performed Palo Alto administration boxes +80 located at CAFEs, configuration VR and LSVPN model. • Elaborated Panorama Templates for Seminole Hardrock Casinos model site +10 buildings, deployed over ~15 PAs boxes 4K and 5K model in HA. • Managed Verizon platform antennas LTE modules across Heart Quakers at Florida and Atlanta DCs. • Designed and deploying Clear Pass Policy Manager Policies – Aruba CPPM in order replace old architecture Cisco ACS for all Layer 2 and Layer 3 platform across Hotel and Casinos Data Centers. • Conducted performance DMZ zones for ASA EazyVPN migration to Global Protect technology for more than 35 franchises sites. • Responsible to maintain Cable Management standards IDFs +260 over communication closets across Hollywood Hardrock Hotel and Casino. • Contributed with Security group with architecture designs focus on USER-ID policies access allowances. • Maintained backup of defense systems • Coordinated standards over security Palo Alto policies. • Responsible to have assessment of CAFEs infrastructure (Routing, Firewall, switching) doing matrix of support and coordinating with local contacts. • Performed updated design for WAN structure VPLS model distributed over CAFEs sites. • Maintained IPAM master IP list designed to assign for new Sites, Casinos, Hotels and Cafes. • Responsible to evaluate new acquisitions and propose action plan to commit deployments. • Managed Wireless Aruba Infrastructure (Master Controller, Airwave, Cluster IAP) • Ensured Data Centers performance provide 99.9% of availability in order to support application deployments. • Deployed Class Service policies over voice services across CAFEs sites. • Improved Support Services Security policies Panorama for Global Protect implementation. Show less

    • Paraguay
    • Advertising Services
    • IT Infrastructure Engineer Network & Telecom Lead
      • Sep 2016 - Mar 2018

      •Developed technology road-maps and design specifications for new customers. •Managed technology vendors that proposed to add high value to business processes. •Manged Risk assessments enable FLEX to secure confidential information while reducing the cost of business-critical initiatives. •Elaborated Roadmaps for high value projects that involves infrastructure, application developments, business requirements, financial IT budget. •Designed and Deploy Clear Pass Policy Manager – Aruba CPPM order to bring solution of authentication of Mobile and Endpoint user’s devices going though OnGuard feature. •Performed WAN routing protocol migration for Europe & Asia Data Centers. •Focused on Customer VPNs solutions incorporating routing, switching, security, traffic optimization, network management, automation and traffic reporting technologies. •Provided 24x7 response and resolution to network, server and security alerts supervising 2 engineers and 1 technician over my leadership. •Managed Security policies using (Palo Alto Infrastructure, Juniper, and Panorama) managed by Edge M&A VPN Tunnels with high-profile privacy regulation. •Conducted performance for Internet routers servicing 200K+ end-users Manufacturing Sites. Passed stringent penetration test and delivered 99.9%+ firewall availability, with complex build Content-ID •Managed corporate MPLS circuits to provide new domain migration to Americas, Europe, Asia into IPOPs. •Responsible for new customer implementations for VPN IPSec Tunnels over Global Campuses •Conducted Lean proposals, cost reduction initiatives, Six Sigma projects to provide high value ROI with manufacturing areas. •Designed and implement new Partner Encryption / Authentication IPSec method over secure strategy to protect FLEX network resources. •Deployed Global Protect for Europe sites using new OKTA Authentication way Palo Alto portal and gateway •Delivered technical network solutions that have global/regional scope to have high value. Show less

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Network Engineer (Security & Telecom)
      • Feb 2007 - Sep 2016

      • Implementated and Managed for LAN/WAN technologies also owner over administration of L2 / L3 infrastructure (Nortel, Cisco, Netgear) across remote sites (San Luis, Yuma, Tolleson, Danville, Mexico City, Ireland)• Coordinated implementation for new Core L3 at Yuma Arizona distribution center. Setup routing up 40 VLANs of production and critical scopes. Engineers over my supervision were lead to reach this new strategy• Key Implementation designer for MPLS technology pointing for Global carriers such Sprint, AT&T, using border protocols and technologies such iWAN and others with the objective to interconnect critical systems back to corporate center located USA• Managed WLAN Infrastructure Administrator/Architect such (Aruba controllers, Mesh MST200, Cisco AiroNet, Airwave, AP-IAP 205/225)• Managed Aruba ClearPass Policy Manager appliance deploying production roles, BYOD profiles configuration, critical authentication deployments• Performed control and implementations of VMWare Environments adding Administration vCenter (EMC, vSphere 5.5 - 6.0, VNX), Manages up 50 virtual production Servers and up 20 Data Bases located at remote sites (Yuma Arizona and Malaysia)• Performed Network Firewall/Proxy Security Administration adding IDP (Intrusion detection prevention), VPN Tunnel IPSec• Conducted Policies Security Implementations using (Palo Alto 200,500, 5050, Juniper SSG20, ISG1000, Panorama, SECOMEA, Nortel, IP Tables), trained firewall administration on troubleshooting and problem resolution with high-profile privacy regulation.• Implemented UTM Solution across remote sites and global distribution points (USA, Latin America, Asia Pacific, and Europe) with high value support of mission-critical infrastructure passed stringent penetration test.• Provided 24x7 response and resolution to network, server, and desktop security alerts. Focuses on detection of suspicious activity to prevent breach of critical business information - Multisite Support. Show less

    • Senior System Engineer
      • Jul 2005 - Feb 2007

      • Delivered 99.9%+ Windows Server Administration (2000/2003) uptime while designing and building Windows domain environment. Servers hosted mission-critical applications.• Recognized with Delivery Extraordinaire Award for top performance support in region.• Supported +1500 nodes multisite Hardware troubleshooting.• Developed ISMS implementation Strategy with Security Incident Management methods.• Windows Terminal Server Administrator, responsibility to support Terminal platform.• Designed and implemented security method in order to protect the network LAN/WAN integrity.• Managed Phone System Migration from Analog MITEL Technology transition to IP platform PBX (Cisco CM Administrator) creating all routing patterns and CSS.• Developed and deployed, and lead vulnerability management program to identify and report vulnerabilities on Windows & Linux platforms.• Structured installations of Cabling CAT5, CAT6 quality assurance and cost reduction over global responsibility.• Developed and improved new platform Remedy System Support• Deployed and Supported Data Bases administration over Microsoft SQL 2005/2008 Server completing security aspects of integrity of data.• Administered of TRESS Payroll system and maintained application modules (Tress, Supervisors, Labor, Workflow, HR-Portal, Payroll, 5/7Poll, Kiosk, Cafeteria, etc.)• Managed and Supported LMS Training System administrator and protecting information courses broadcasted over cloud technology. Show less

    • Senior Software Engineer
      • Jul 2004 - Jul 2005

      • Contributed to framework global interconnect organization to provide security DLLs and web services using technologies such ASP.NET 2.0 / Visual Studio / C# Script Developer / Web Services to provide value into different customers interconnect at Baja California and Sonora.• Performed and created intelligent web system behind client Web Service for CETYS University.• Assessed and ensured Security Exploit scripts over platform JavaScript / HTML / ASP / Report Services /COM+ for Rubio Company at Mexicali customer site.• Conducted MS SQL 2000/2005 replication for Sport Center/CETYS University rules for more than 4 remote sites. Show less

    • System Engineer
      • Mar 2003 - Jul 2004

      • Developed and deployed lead implementations where LAN/WAN technologies such (Cisco, COBALT, Nortel) to obtain new systems running over remote carriers. • Implemented VLAN Segmentation for microwave site crossing International border with Mexicali and Calexico CA, TCP/IP Administrator, troubleshooting and incidents resolution.• Conducted implementation for Linux Infrastructure (Red Hat / Mandriva) firewall and proxy server for Governance and Security department for Baja California. • Recognized with Delivery Extraordinaire Award for top performance in region. Show less

Education

  • CETYS Universidad
    Master's Degree, Networks and Telecommunications
    2012 - 2016
  • Bose Corporation
    GPMI, Office Management and Supervision
    2016 - 2016
  • Bose Corporation
    The Speed of Trust
    2016 - 2016
  • Air Academy High School
    Lean Six Sigma Green Belt, Manufacturing Engineering
    2014 - 2015
  • CETYS Universidad
    Associate's Degree, Project Management Professional (PMP)
    2014 - 2014
  • OMEGA Biblical Institute
    Bachelor of Theology, Transcultural Missions
    2006 - 2009
  • Berklee College of Music
    Barchelor of Music, Professional Performance
    2004 - 2006
  • Institute Tecnologico of Mexicali
    Engineer's Degree, Networking and Distributed Systems
    2000 - 2004

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